Amentum
InformationSystemsWatchTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Information Systems Watch Technician at Amentum. Skills: Information Systems, Watch Technician, Telecommunications systems, Troubleshooting. Maintain and support customer facility. Ensure telecommunications systems are functional”
What You'll Achieve.
Ensuring telecommunications systems are fully functional and available; Ensure mission objectives are met; Meet customer expectations and demand levels; Increase customer value; Ensure new systems are properly installed and brought on-line
Industry & Context.
Troubleshoot communications systems; Determine appropriate operational course of action; Determine best solution set to implement
Active DoD TS/SCI security clearance, Adjudication within the last 5 years or designated CE, Ability to obtain and maintain special accesses, 12-hour shift, rotational basis, Nights, weekends and holidays, 24/7/365 operations, Carry up to 50 lbs, Sit for extended periods, Work under desks and raised floor, Climb ladders, Organize cable management, Position requires travel or response to alternate locations, Travel as needed (5%)
What They're Looking For.
Must Have
Active DoD TS/SCI security clearance, Adjudication within the last 5 years or designated CE, Ability to obtain and maintain special accesses, Three to Five (3-5) years of related experience, Experience setting up and troubleshooting circuits and equipment, Experience making, running, testing cables, Performing loopbacks, Installing equipment, Experience using VTC equipment, CompTIA IT Security+ Certification must be obtained within 6 months
Nice to Have
Four (4) years of college in a related technical discipline plus Ten (10) years of related experience, CompTIA IT Security+ Certification, Experience as a Network Administrator, Experience as a Systems Administrator, Experience at an IT Help Desk, Customer Service Center experience, Operational work experience in a military communications career field, Understanding of mid-range computer hardware, Understanding of software features, Training experience
What You'll Do.
Maintain and support customer facility
Ensure telecommunications systems are functional
testing of capabilities
Coordinate with 3rd party providers
Apply knowledge and training
Determine operational course of action
Brief customer on operational status
train users on networks
Make tactical decisions
Manage dynamic taskings
Identify process improvements
Recommend efficiency gains
Recommend innovative approaches
Work with customers on requirements
Ensure new systems are installed
Bring systems on-line
Coordinate installation team efforts
Ensure schedules are met
Ensure activities are not disruptive
Ensure proper configuration
Ensure change management control
Ensure system documentation is current
Receive specialized training
Respond to alternate locations
Support evolving customer requirements
How You'll Work.
Team & Collaboration
Part of a team that maintains and supports customer facility; Coordinate availability, performance and/or restoration efforts with 3rd party services providers; Coordinate installation team efforts
Communication Scope
Brief customer on operational status; Train users on various networks; Explain setup and troubleshooting processes
Process & Methodology
Manage dynamic taskings, Prioritize workload, Ensure schedules are met
Full Job Description
Amentum is currently seeking an **Information Systems Watch Technician** to join our dynamic team in the Arlington, VA area. In this position you’ll be a part of a team that maintains and supports our customer’s facility by ensuring that the telecommunications systems are fully functional and available for the senior leader’s decision support teams. This position requires an active DoD TS/SCI security clearance that has been adjudicated in the last 5 years or designated CE and the ability to obtain and maintain special accesses. **Work Schedule:** Work is performed on a 12-hour shift, scheduled on a rotational basis among communications support team members including nights, weekends and holidays in support of 24/7/365 operations. You will work seven (7) 12-hour shifts over a two-week period. Typically, there are 3 shifts in one week and 4 shifts in the next week, the shift schedule is created a30-60 days in advance. **Essential Responsibilities:** * Responsible for availability, performance and testing of operational mission capabilities under varying conditions including various IT and RF based voice, video, data systems, networks, services, and information feeds. * Operate, maintain, test, analyze, troubleshoot, and restore communications systems and services. Coordinate availability, performance and/or restoration efforts with 3rd party services providers as required. * Apply knowledge, training, and expertise to determine appropriate operational course of action and best solution set to implement under varying events and conditions, brief customer on operational status. * Set up operate and train users on various voice, video and data networks including radio systems, satellite systems, network architecture and distribution systems. * Make tactical decisions and take decisive action in stressed environments to ensure mission objectives are met. * Manage dynamic taskings and prioritize workload to meet customer expectations and demand levels under changing situa
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