Stanley Consultants
engineering
InformationServicesTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Information Services Technician at Stanley Consultants. Skills: support company members on the use of computers and software applications, setup of workstations, software configuration and installation, resolution of issues and problems, user training. supporting company members on the use of computers and software applications. setup of workstations”
Industry & Context.
resolution of issues and problems; Diagnosis, maintenance and repair of workstations; troubleshooting skills; Ability to fix technical problems; Accurate interpretation of problem statements
Physically capable of handling workstations and monitors weighing approximately 50 using and reading from a PC for extended periods of moving around a crowded Network Operation need to go to end-users and physically open and work on servers, PC’s, and other communications equipment.
What They're Looking For.
Must Have
Technical proficiency in personal computers and major desktop operating systems (Windows 10 and Windows 11), Technical proficiency in the Apple iPhone IOS and the Android OS, Superior client relation skills, Physically capable of handling workstations and monitors weighing approximately 50 using and reading from a PC for extended periods of moving around a crowded Network Operation need to go to end-users and physically open and work on servers, PC’s, and other communications equipment.
Nice to Have
Degree in related field and 1-3 years of IT experience, or equivalent applicable work experience, 3+ years of IT-related experience
What You'll Do.
supporting company members on the use of computers and software applications
setup of workstations
software configuration and installation
resolution of issues and problems that may arise
preparing and providing user training
Determining laptop workstation specifications
Setup of workstations and related peripherals
maintenance and repair of workstations
Installation and configuration of software
Providing user support for questions and problems with hardware and software
Providing application training for users
Basic network concepts and troubleshooting skills
Offering technical support on-site and via phone or email
How You'll Work.
Communication Scope
Effective communication with users
Process & Methodology
project and systems administration responsibility
Full Job Description
## Description Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices. With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success. Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career! Job title - Information Services Technician Location - Muscatine, IA Job type - Hybrid Requisition ID - 11237 Stanley Consultants is currently looking for an Information Services Technician for our Muscatine, IA office. JOB SUMMARY: This position is responsible for supporting company members on the use of computers and software applications. Duties include setup of workstations, software configuration and installation, and resolution of issues and problems that may arise. Duties may also include preparing and providing user training. ## What You Will Be Doing ESSENTIAL DUTIES: Determining laptop workstation specifications Setup of workstations and related peripherals Diagnosis, maintenance and repair of workstations Installation and configuration of software Providing user support for questions and problems with hardware and software Providing application training for users Basic network concepts and troubleshooting skills Offering technical support on
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