Hewlett Packard Enterprise

edge-to-cloud

InformationDeveloper/TechnicalWriter

Bengaluru, Karnātaka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Specialist candidates.

The Brief

“Information Developer / Technical Writer at Hewlett Packard Enterprise. Skills: Technical documentation, Content strategy, Information development, Agile SDLC. Analyze customer information requirements. Define technical content strategy”

Industry & Context.

edge to cloud
Problems you'll solve

Solve common and complex business issues; Recommend appropriate alternatives; Works on problems of diverse complexity and scope; Exercises independent judgment to identify and select a solution; Handle most unique situations; Seek advice on complex business issues; Critical Thinking; Group Problem Solving

Eligibility Requirements

Primarily work from an HPE office

What They're Looking For.

Must Have

First Level University degree in Technical Communications, Computer Science, or related technical/communications field, minimum of 4-6 years related experience, Proven ability to create customer-centric technical product documentation, Understand concepts and develop in-depth working knowledge of products, applications, and systems, Ability to deliver documentation on multiple project technical requirements, schedules, and information formats

Nice to Have

Advanced University degree and 2-4 years experience, Networking a plus, DITA or Topic Writing a plus

What You'll Do.

Analyze customer information requirements

Define technical content strategy

Design and develop product information

Create hard copy information

Create HTML information

Create Video information

Create WalkMe information

Develop configuration guides

Develop troubleshooting guides

Develop online information

Integrate online information into product

Code online information

Build online information

Compile online information

Test online information

Set up system hardware

Provide feedback on ease of use

Provide feedback on user interfaces

Define product requirements

Refine product requirements

Develop standards documents

Develop style documents

Develop script libraries

Develop graphic libraries

Ensure common look and feel

Interface with cross-functional areas

How You'll Work.

Team & Collaboration

Work in a cross-functional team environment; Member of the product development team; Interface with marketing; Interface with testing; Interface with support; Interface with manufacturing; Provide direction to team activities; Facilitate information validation; Facilitate team decision-making process

Communication Scope

Communication

Process & Methodology

Deliver documentation on multiple project technical requirements, Deliver documentation on schedules, Deliver documentation on information formats

Full Job Description

Information Developer / Technical Writer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **Job Family Definition:** Analyzes customer information requirements and product specifications to define a technical content strategy and plan. Designs and develops written and/or visual product-related information – hard copy, HTML, Video, WalkMes - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets up, loads, and tests system hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As a customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure a common look and feel. Interfaces with cross-functional areas as a member of the product development team, including marketing, testing, support, and manufacturing. **Job Level Definition:** Applies

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