Hewlett Packard Enterprise
edge-to-cloud
InformationDeveloper/TechnicalWriter
Neural analysis suggests this role is
optimal for Specialist candidates.
“Information Developer / Technical Writer at Hewlett Packard Enterprise. Skills: Technical documentation, Content strategy, Information development, Agile SDLC. Analyze customer information requirements. Define technical content strategy”
Industry & Context.
Solve common and complex business issues; Recommend appropriate alternatives; Works on problems of diverse complexity and scope; Exercises independent judgment to identify and select a solution; Handle most unique situations; Seek advice on complex business issues; Critical Thinking; Group Problem Solving
Primarily work from an HPE office
What They're Looking For.
Must Have
First Level University degree in Technical Communications, Computer Science, or related technical/communications field, minimum of 4-6 years related experience, Proven ability to create customer-centric technical product documentation, Understand concepts and develop in-depth working knowledge of products, applications, and systems, Ability to deliver documentation on multiple project technical requirements, schedules, and information formats
Nice to Have
Advanced University degree and 2-4 years experience, Networking a plus, DITA or Topic Writing a plus
What You'll Do.
Analyze customer information requirements
Define technical content strategy
Design and develop product information
Create hard copy information
Create HTML information
Create Video information
Create WalkMe information
Develop configuration guides
Develop troubleshooting guides
Develop online information
Integrate online information into product
Code online information
Build online information
Compile online information
Test online information
Set up system hardware
Provide feedback on ease of use
Provide feedback on user interfaces
Define product requirements
Refine product requirements
Develop standards documents
Develop style documents
Develop script libraries
Develop graphic libraries
Ensure common look and feel
Interface with cross-functional areas
How You'll Work.
Team & Collaboration
Work in a cross-functional team environment; Member of the product development team; Interface with marketing; Interface with testing; Interface with support; Interface with manufacturing; Provide direction to team activities; Facilitate information validation; Facilitate team decision-making process
Communication Scope
Communication
Process & Methodology
Deliver documentation on multiple project technical requirements, Deliver documentation on schedules, Deliver documentation on information formats
Full Job Description
Information Developer / Technical Writer This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **Job Family Definition:** Analyzes customer information requirements and product specifications to define a technical content strategy and plan. Designs and develops written and/or visual product-related information – hard copy, HTML, Video, WalkMes - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets up, loads, and tests system hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As a customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure a common look and feel. Interfaces with cross-functional areas as a member of the product development team, including marketing, testing, support, and manufacturing. **Job Level Definition:** Applies
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