REXEL
Industrial Automation
IndustrialAutomationFieldServiceTechnician
“Industrial Automation Field Service Technician at REXEL. Skills: Industrial Automation, Field Service, Rockwell Automation. Provide on-site services. Evaluate customer hardware”
Industry & Context.
Troubleshooting; Problem determination
Travel to offsite locations, Physical demands
What They're Looking For.
Must Have
3+ years hands-on experience, High School or GED
Nice to Have
Associate's Degree, 4 Year / Bachelor's Degree, Associate's of Science Degree in Engineering or Technology or technological training
What You'll Do.
Provide on-site services
Evaluate customer hardware
Evaluate customer software
Evaluate networked equipment
Support customer systems
Troubleshoot customer systems
Modernize customer systems
Provide programming support
Perform drive startups
Support Rockwell software
Execute documented procedures
Perform site walk-throughs
Collect installed base data
Troubleshoot Rockwell products
Troubleshoot manufacturing technology
Communicate needs to management
Communicate issues to management
Manage time effectively
Avoid scheduling issues
Work in team environment
Act as Rexel representative
Develop customer relationships
Articulate service value
Determine customer problems
Determine customer needs
Determine customer goals
Identify product opportunities
Identify services opportunities
Document work activities
Clarify customer issues
Resolve customer issues
How You'll Work.
Team & Collaboration
Team-based environment; Work with sales
Communication Scope
Written communication; Verbal communication
Process & Methodology
Time management
Applying for this Industrial Automation Field Service Technician role?
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