Ferguson
Industrial
IndustrialAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Industrial Account Manager at Ferguson. Skills: Account Management, Sales Development, Project Execution. Own, retain, and optimize assigned end user account. Engage with customers regularly throughout sales process”
What You'll Achieve.
ensure customer satisfaction; maximize sales; drive business growth; achieving sales targets
Industry & Context.
Ability to develop simple solutions for assigned book of accounts
occasional customer facing travel
What They're Looking For.
Must Have
5+ years of proven experience managing customer relationships and growing accounts, Demonstrated success related to the review of bid packages, quotation, scheduling, expediting, and documentation, Proven track record of achieving sales targets and managing customer relationships, sales skills with the ability to develop and implement effective sales strategies, drive revenue and expand market share, communication skills: Active listening, establishing rapport and nurturing leads, Problem solving: Ability to develop simple solutions for assigned book of accounts, Relationship building / management and collaborative, Self-motivated and goal-oriented, with organizational and time management skills, Proficiency in CRM software and Microsoft Office Suite
Nice to Have
Bachelor’s degree in Business, Sales, Marketing, or a related field
What You'll Do.
and optimize assigned end user account
Engage with customers regularly throughout sales process
Lead comprehensive review of Bid packages
Provide fully conforming quote
Lead Project Management duties
Manage and drive performance of assigned account
Ensuring a seamless customer experience
Track and report on account performance
Leverage key internal specialists
How You'll Work.
Team & Collaboration
Leverage key internal specialists to offer expanded strategic product offerings
Communication Scope
Active listening; establishing rapport; nurturing leads
Process & Methodology
Project Management duties, scheduling, expediting, coordination
Full Job Description
**Job Description:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The **Industrial Account Manager** role is responsible for owning, retaining, and optimizing an assigned end user account. This role combines account management, quotations, project execution with strategic sales development to ensure customer satisfaction, maximize sales and drive business growth. This role will engage with a specific industrial customer regularly through in-person and digital channels to maintain strong customer relationships, manage account performance and drive the sales process from start to finish. ## **Responsibilities:** * Own, maintain and nurture relationships with large national customer ensuring high levels of customer satisfaction and long-term loyalty. * Engage with customers regularly throughout the entire sales process, maintaining continuous and proactive communication via in person visits/meetings, phone and email to build trusted advisor relationships. * Lead comprehensive review of Bid packages to ultimately provide a fully conforming quote inclusive of Project Specifications, AML, Test
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