OpenAI
AI
IndirectTaxTechnologyManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Indirect Tax Technology Manager at OpenAI. Skills: Indirect tax technology, Tax engines, System administration, System maintenance, Tax determination logic, Troubleshooting, Testing, Process documentation. Day-to-day administration and maintenance of Vertex and related indirect tax systems. Maintain tax determination logic, product mappings, jurisdiction rules, and exemption configurations across billing and invoicing systems”
What You'll Achieve.
Ensure reliable tax determination across indirect tax processes; Support operational excellence, scalability, and maintaining stable tax processes as the business evolves; Enhance automation, controls, and operational efficiency within indirect tax systems
Industry & Context.
Troubleshoot system and tax calculation issues across multiple platforms and integrations
What They're Looking For.
Must Have
5+ years of relevant experience supporting indirect tax technology, tax engines, or ERP-related tax processes, Experience working with enterprise tax engines such as Vertex or OneSource, Familiarity with indirect tax processes across billing, invoicing, ERP, and financial systems, Experience supporting tax system configurations, product mappings, taxability rules, and exemption management, Ability to troubleshoot system and tax calculation issues across multiple platforms and integrations, Experience executing testing and supporting system implementations or enhancements, Familiarity with Oracle, NetSuite, Stripe, or similar financial and billing platforms, organizational skills with attention to detail and process documentation, Ability to work cross-functionally with Tax, Engineering, Finance, and external vendors
What You'll Do.
Day-to-day administration and maintenance of Vertex and related indirect tax systems
Maintain tax determination logic
and exemption configurations across billing and invoicing systems
Support indirect tax flows across checkout
and financial reporting systems
Monitor tax engine performance and troubleshoot tax calculation or integration issues across systems
Coordinate tax engine updates
and configuration changes in partnership with internal teams and external vendors
Execute testing activities including regression
and user acceptance testing for tax-related system changes
Support onboarding of new products
and jurisdictions into existing tax processes and systems
Assist with reconciliation processes between tax engine outputs
Maintain documentation
operational procedures
and system support playbooks for indirect tax operations
Support indirect tax audits by assisting with transaction-level data gathering
and system documentation
Help identify process improvement opportunities to enhance automation
and operational efficiency within indirect tax systems
How You'll Work.
Team & Collaboration
Work closely with Tax, Financial Engineering, Product Engineering, and Finance Systems teams to support tax configurations, monitor tax data flows, execute testing, and maintain system accuracy; Partner with Financial Engineering, Product Engineering, and Finance Systems teams to support tax-related integrations and data requirements; Work cross-functionally with Tax, Engineering, Finance, and external vendors
Full Job Description
About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth—shaping how cutting-edge AI products, partnerships, and infrastructure scale across borders while navigating complex tax, trade, and regulatory regimes. We operate as strategic operators, not just compliance experts, embedding early in product, finance, policy, and infrastructure decisions to manage risk, unlock incentives, and enable OpenAI to grow responsibly and competitively worldwide. As OpenAI’s products, monetization models, and global infrastructure expand, our tax systems must scale with the same rigor and reliability as our product architecture. The team partners deeply with Financial Engineering, Product Engineering, and Finance Systems to build a modern tax technology stack that enables accurate, real-time tax determination across OpenAI’s global business. About the Role We’re hiring an Indirect Tax Technology Manager to support the ongoing configuration, maintenance, and operational management of OpenAI’s indirect tax technology environment. This role will focus on maintaining and enhancing indirect tax systems and workflows across billing, invoicing, ERP, and checkout processes to support OpenAI’s rapidly growing global business. The ideal candidate is hands-on, detail-oriented, and comfortable managing day-to-day tax engine operations, supporting system implementations, troubleshooting issues, and ensuring reliable tax determination across indirect tax processes. You will work closely with Tax, Financial Engineering, Product Engineering, and Finance Systems teams to support tax configurations, monitor tax data flows, execute testing, and maintain system accuracy across OpenAI’s global products and jurisdictions. This role is focused on operational excellence, scalability, and maintaining stable tax processes as the business evolves. This role is based in San
Applying for this Indirect Tax Technology Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about OpenAI?
Real rants from real employees. Read before you apply.