Buncombe County
Government
IncomeMaintenanceCaseworkerII
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Income Maintenance Caseworker II at Buncombe County. Skills: Income Maintenance, Public assistance. Determine client eligibility for benefits. Gather and interpret client data”
What You'll Achieve.
Ensure eligible individuals receive timely public assistance benefits
Industry & Context.
Analyze facts and figures; Interpret facts and figures; Analyze rules and regulations; Apply rules and regulations
What They're Looking For.
Must Have
Associate's degree in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial Science, or closely related curriculum, Two (2) years of paraprofessional, clerical, or other public contact experience, One (1) year of Income Maintenance experience, Graduation from high school, Three (3) years of paraprofessional, clerical, or other public contact experience, Equivalent combination of training and experience
Nice to Have
English/Spanish bilingual speakers preferred
What You'll Do.
Determine client eligibility for benefits
Gather and interpret client data
Provide information to clients/applicants
Organize and maintain ongoing caseloads
Identify cases for investigation of potential fraud
Submit appropriate fraud referral documentation
Perform other related duties as assigned
Report and react to changes in programs
Update eligibility or program requirements
Report potentially fraudulent claims or information
Maintain clear and accurate records
Review caseload information
Assist in local and state hearing processes
How You'll Work.
Team & Collaboration
Work as part of a team
Communication Scope
Explaining information
Full Job Description
This job posting expires at 11:59PM on June 23, 2026. No applications can be submitted after 11:59PM on June 23, 2026. Job Title: Income Maintenance Caseworker II Department: Social Services - Income Maintenance External Hiring Range: $22.51 - $26.68 Compensation Grade: 2005 Posted Internally and Externally Buncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility. **This posting may be used fill multiple Income Maintenance Caseworker (IMC) II to North Carolina 's Medicaid. This role is hybrid: partial work-from-home with occasional work in the office and this position is posted until filled.** **We will train you! Buncombe County Health and Human Services is looking for team members who are ready and willing to grow with us. Our outstanding training team is highly experienced and eager to contribute to your success. In this role you will receive several weeks of on-the-job training before working one-on-one with customers. This position makes a difference in people’s lives—what IMCs do matters. They are helping families and children have access medicaid or helping pregnant women, children and elderly individuals have access to medical care. Buncombe County is seeking Income Maintenance Caseworkers. This position offers a robust training program and a defined career development plan. If you 've worked directly with customers as a bank teller, customer service representative, bookkeeper, payroll clerk, medical billing, paralegal, or other clerical experience this would be a great fit for you! Or, if you've been an IMC before, we'd love to have you join our team!** **Purpose of the position:** The purpose of this position is to ensure all eligible individuals receive timely public assistance benefits by determining or re-determining eligibility of Buncombe County residents applying for public assistance acro
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