Buncombe County

Government

IncomeMaintenanceCaseworkerII

$0–0k Asheville, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Income Maintenance Caseworker II at Buncombe County. Skills: Income Maintenance, Public assistance. Determine client eligibility for benefits. Gather and interpret client data”

What You'll Achieve.

Ensure eligible individuals receive timely public assistance benefits

Industry & Context.

Government
Problems you'll solve

Analyze facts and figures; Interpret facts and figures; Analyze rules and regulations; Apply rules and regulations

What They're Looking For.

Must Have

Associate's degree in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial Science, or closely related curriculum, Two (2) years of paraprofessional, clerical, or other public contact experience, One (1) year of Income Maintenance experience, Graduation from high school, Three (3) years of paraprofessional, clerical, or other public contact experience, Equivalent combination of training and experience

Nice to Have

English/Spanish bilingual speakers preferred

What You'll Do.

Determine client eligibility for benefits

Gather and interpret client data

Provide information to clients/applicants

Organize and maintain ongoing caseloads

Identify cases for investigation of potential fraud

Submit appropriate fraud referral documentation

Perform other related duties as assigned

Report and react to changes in programs

Update eligibility or program requirements

Report potentially fraudulent claims or information

Maintain clear and accurate records

Review caseload information

Assist in local and state hearing processes

How You'll Work.

Team & Collaboration

Work as part of a team

Communication Scope

Explaining information

Full Job Description

This job posting expires at 11:59PM on June 23, 2026. No applications can be submitted after 11:59PM on June 23, 2026. Job Title: Income Maintenance Caseworker II Department: Social Services - Income Maintenance External Hiring Range: $22.51 - $26.68 Compensation Grade: 2005 Posted Internally and Externally Buncombe County offers in-office, hybrid, and remote positions. Employees in positions that are approved for remote work must work at a location within a 2-hour drive from the position's assigned Buncombe County facility. **This posting may be used fill multiple Income Maintenance Caseworker (IMC) II to North Carolina 's Medicaid. This role is hybrid: partial work-from-home with occasional work in the office and this position is posted until filled.** **We will train you! Buncombe County Health and Human Services is looking for team members who are ready and willing to grow with us. Our outstanding training team is highly experienced and eager to contribute to your success. In this role you will receive several weeks of on-the-job training before working one-on-one with customers. This position makes a difference in people’s lives—what IMCs do matters. They are helping families and children have access medicaid or helping pregnant women, children and elderly individuals have access to medical care. Buncombe County is seeking Income Maintenance Caseworkers. This position offers a robust training program and a defined career development plan. If you 've worked directly with customers as a bank teller, customer service representative, bookkeeper, payroll clerk, medical billing, paralegal, or other clerical experience this would be a great fit for you! Or, if you've been an IMC before, we'd love to have you join our team!** **Purpose of the position:** The purpose of this position is to ensure all eligible individuals receive timely public assistance benefits by determining or re-determining eligibility of Buncombe County residents applying for public assistance acro

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