Buncombe County
Public Administration
IncomeMaintenanceCaseworker
“Income Maintenance Caseworker at Buncombe County. Skills: Determine client eligibility, Gather and interpret client data, Provide information to clients. Determine client eligibility for benefits. Gather and interpret client data”
What You'll Achieve.
ensure all eligible individuals receive timely public assistance benefits
Industry & Context.
analyze, comprehend and apply rules; analyze, comprehend and apply regulations; analyze, comprehend and apply policies; analyze, comprehend and apply guidelines
What They're Looking For.
Must Have
Associate's degree in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum, one (1) year of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering, and compiling of data, analysis of data and/or performance of mathematical or legal, graduation from high school and two (2) years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering, and compiling of data, analysis of data and/or performance of mathematical or legal, equivalent combination of training and experience
Nice to Have
English/Spanish or Ukrainian/ Russian bilingual speakers
What You'll Do.
Determine client eligibility for benefits
Gather and interpret client data
Provide information to clients/applicants
Review client applications
Document findings and maintain records
Complete scheduled client re-certification
Explain public assistance program requirements
Refer client/applicant to other services
Acquire and maintain knowledge of HHS
Adhere to all program mandates
Identify cases for fraud investigation
Assist in local and state hearings
Performs other related duties
How You'll Work.
Team & Collaboration
work as part of a team; willingly accept work direction from multiple parties
Communication Scope
explaining information; interpret agency policies and procedures
Applying for this Income Maintenance Caseworker role?
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