Hewlett Packard Enterprise
IncidentManager
“Incident Manager at Hewlett Packard Enterprise. Participates as a member of an IT technical team or teams.. May lead a small team of support engineers or application.”
Industry & Context.
Independently resolves some highly complex technical issues within a given technical area.; Proactively searches for issues and provides solutions to prevent problems from occurring in area of responsibility including patch management.; Experience with implementation, problem analysis and solutioning of infrastructure and business application environments.
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
What They're Looking For.
Must Have
Bachelor's degree in Management Information SystemsComputer Science or equivalent experience and a minimum of 6 years related experience or a Master's degree and a minimum of 4 years of experience.
What You'll Do.
Participates as a member of an IT technical team or teams.
May lead a small team of support engineers or application.
Independently implements end- user or enterprise infrastructureapplication or services of moderate complexity.
Applies technical knowledge to operate and administer infrastructure or software platforms.
Independently resolves some highly complex technical issues.
Partners with members of a given team or other IT teams.
May act as an Incident Life Cycle coordinator or service delivery lead.
Identifies potential escalations and proactively alerts management.
Proactively searches for issues and provides solutions to prevent problems.
Independently reviews
implements and verifies highly complex and high risk changes.
Ensures configuration management database entries are complete and accurate.
How You'll Work.
Team & Collaboration
Partners with members of a given team or other IT teams as appropriate.; Demonstrated ability to work with geographically dispersed teams.
Communication Scope
Good verbal and written communication skills.
Applying for this Incident Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Hewlett Packard Enterprise?
Real rants from real employees. Read before you apply.