OpenAI
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IncentiveOperationsLead,AWS
Neural analysis suggests this role is
optimal for Senior candidates.
“Incentive Operations Lead, AWS at OpenAI. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics. Build and manage operating model for AWS incentive funding programs.. Design and operationalize end-to-end workflows for funding requests.”
What You'll Achieve.
Ensure AWS incentive funding is deployed accurately, compliantly, and with maximum operational efficiency.; Build scalable operational systems that enable efficient deployment, tracking, reconciliation, and optimization of AWS incentive investments.; Ensure timely and accurate funding recovery.; Support internal controls, compliance requirements, and scalable program execution.; Improve visibility into funding performance.
Industry & Context.
Analytical and organizational skills; Analytical skills
What They're Looking For.
Must Have
Experience building operational processes for partner programs, incentive funding, procurement, finance operations, or strategic alliances., Highly detail-oriented and comfortable managing complex workflows with multiple stakeholders and dependencies., Enjoy designing scalable systems and improving operational efficiency through automation and process optimization., Analytical and organizational skills, with the ability to manage budgets, claims, reconciliations, and reporting infrastructure., Can navigate ambiguity and independently create structure in fast-moving environments., Communicate clearly and effectively across technical, operational, and executive audiences., Thrive in cross-functional environments and enjoy partnering across Finance, GTM, Partnerships, Operations, and Systems teams.
Nice to Have
Experience working with AWS incentive programs, Strategic Collaboration Agreements (SCAs), MDF/co-sell funding, or cloud partner ecosystems., Experience managing reimbursement processes, claims operations, or partner payment workflows., Familiarity with procurement systems, financial controls, and operational compliance processes., Experience building operational tooling, dashboards, or reporting systems., Analytical skills and experience working with large datasets, forecasting, or spend management., Familiarity with SaaS, cloud infrastructure, AI, or enterprise technology ecosystems.
What You'll Do.
Build and manage operating model for AWS incentive funding programs.
Design and operationalize end-to-end workflows for funding requests.
Define and implement mechanics of funding delivery.
and reconciliation of claims.
Establish auditable procurement
and operational processes.
Build and maintain tracking infrastructure for incentive utilization.
Partner closely with Data
and Operations teams.
Translate AWS incentive program requirements into repeatable internal processes.
Drive operational excellence across incentive programs.
How You'll Work.
Team & Collaboration
Work at the center of Partnerships, Finance, Procurement, Operations, and GTM teams.; Partner closely with Data, Systems, Finance, and Operations teams.; Partner across Finance, GTM, Partnerships, Operations, and Systems teams.
Communication Scope
Communicate clearly and effectively across technical, operational, and executive audiences.
Full Job Description
About the Team OpenAI’s Partnerships organization works closely with strategic cloud providers and ecosystem partners to accelerate adoption of OpenAI products and enable scalable customer success. As OpenAI’s strategic relationship with AWS continues to expand, we are building the operational foundation required to manage complex incentive funding programs at scale. We are seeking an Incentive Operations Lead, AWS to build and run the operating infrastructure that powers OpenAI’s AWS incentive programs. This role will own the systems, workflows, controls, and operational processes required to execute AWS funding programs efficiently across internal teams and external partners. You will work at the center of Partnerships, Finance, Procurement, Operations, and GTM teams to ensure AWS incentive funding is deployed accurately, compliantly, and with maximum operational efficiency. About the Role As the Incentive Operations Lead, AWS, you will design and operationalize the end-to-end execution model for AWS incentive funding across OpenAI. This includes managing workflows tied to Strategic Collaboration Agreement (SCA) funding, standard AWS partner incentive programs, claims and reimbursement processes, partner payments, spend tracking, and reporting infrastructure. You will be responsible for building scalable operational systems that enable OpenAI to efficiently deploy, track, reconcile, and optimize AWS incentive investments. This role requires exceptional operational rigor, process design expertise, and the ability to navigate complex cross-functional environments. This is an ideal opportunity for someone who enjoys building operational infrastructure from the ground up and creating scalable systems that support strategic business growth. You Will - Build and manage the operating model required to execute AWS incentive funding programs at scale, including both Strategic Collaboration Agreement (SCA) funding and broader AWS partner incentive programs. - Design and ope
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