HelloFresh
Logistics
InboundOutboundSupervisor
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optimal for Manager candidates.
“Inbound Outbound Supervisor at HelloFresh. Skills: Warehouse operations, Team supervision, Process improvement. Lead and supervise team. Ensure shift KPIs are delivered”
What You'll Achieve.
Ensure shift KPIs are delivered; Meet daily targets; Meet KPIs
Industry & Context.
Solution-focused
Cooperate in health and safety, Report incidents immediately, Raise health and safety concerns, Disclosure and Barring Service (DBS) checks
What They're Looking For.
Must Have
Previous supervisory experience, Warehouse/distribution environment experience, Working knowledge of distribution, Working knowledge of quality control, Working knowledge of H&S standards, Ability to engage and communicate clearly, Independent right to work in the UK
Nice to Have
Certification in supply chain management, Certification in logistics, Certification in business administration, Distribution Management experience in FMCG, Distribution Management experience in Food Manufacturing
What You'll Do.
Lead and supervise team
Ensure shift KPIs are delivered
Oversee inbound receipt of goods
Oversee outbound dispatch of orders
Ensure timely stock handling
Ensure accurate stock handling
Ensure safe stock handling
Assess operational processes
Improve operational processes
Collaborate with other departments
Ensure incoming stock meets standards
Ensure outgoing stock meets standards
Respond to operational queries
Liaise with Training teams
Maintain accurate operational records
Promote a culture of safety
Promote a culture of well-being
Ensure team members follow H&S protocols
Ensure Food Safety standards are met
Ensure Health & Safety standards are met
Sustain Food Safety standards
Sustain Health & Safety standards
Drive compliance with SOPs
Drive audit readiness
Drive adherence to standards
How You'll Work.
Team & Collaboration
Collaborating with other departments; Liaising with HR; Liaising with Training
Communication Scope
Engage and communicate clearly
Full Job Description
About The Team: The Inbound/Outbound Supervisor plays a key role in the daily operations of our Distribution Centre, managing both inbound (receiving) and outbound (dispatch) activities. This hands-on role is responsible for ensuring that stock is received and shipped accurately, efficiently, and in accordance with safety and food quality standards. You will be responsible for supervising and supporting a team of warehouse operatives, monitoring performance, and ensuring that daily targets and KPIs are met. As a frontline leader, you'll foster a positive and productive work environment, identify areas for improvement, and help implement operational best practices. What You Will Be Doing: Lead and supervise a team of colleagues to ensure shift KPIs are delivered in full and on time. Oversee inbound receipt of goods and outbound dispatch of orders, ensuring timely, accurate, and safe handling of stock. Develop, coach, and support team members to reach their full potential, recognising and nurturing high performers. Continuously assess and improve operational processes, collaborating with other departments to deliver efficiencies and innovations. Ensure all incoming and outgoing stock meets food safety and quality standards through inspections and audits. Act as a role model for HelloFresh DNA and lead by example in behaviour, safety, and work ethic. Respond to operational queries, supporting colleagues and liaising with HR and Training teams where appropriate. Maintain accurate operational records, including digital logs, food safety data, and shift reports. Promote a culture of safety and well-being, ensuring all team members follow H&S protocols. Ensuring that Food Safety and Health & Safety standards are met and sustainably maintained. Promptly report and escalate incidents or hazards to the Distribution Manager. Drive compliance with SOPs, audit readiness, and adherence to standards (e.g., BRCGS, ISO). Who You Are: Previous supervisory experience in a warehouse/di
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