Target
InboundOperationsTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inbound Operations Team Leader at Target. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.. Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.”
What You'll Achieve.
Deliver sales goals; Deliver department and store sales goals and guest engagement; Deliver outcomes and elevates the guest experience
Industry & Context.
creative problem solving; Identify opportunities, takes action to improve; develop a plan to resolve any issues identified
Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times)., Physically demanding role, Access all areas of the building, Climb up and down ladders, Scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without additional assistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions., Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc., Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
What They're Looking For.
Must Have
Age 18 or older, Learn and adapt to current technology needs, Work independently and as part of a team, Manage workload and prioritize tasks independently, Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes, Welcoming and helpful attitude toward all guests and other team members, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Accurately handle cash register operations as needed, Climb up and down ladders as needed, Scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without additional assistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions., Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary, Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc., Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Nice to Have
Previous retail experience preferred, but not required
What You'll Do.
Consistently deliver guest experience commitments to create an Easy
Inspiring and Friendly guest experience.
Ensures every team member understands
and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback
holding team members accountable while recognizing great guest experience moments.
and team outcome metrics to identify opportunities
takes action to improve
and aligns team on the right behaviors and execution
drives results that deliver outcomes and elevates the guest experience.
Understanding sales goals and plans
and executing daily/weekly workload to deliver department and store sales goals and guest engagement.
Leading and sharing expertise in operations
accuracy and efficiency.
With guidance from your direct leader
establish clear goals and expectations and hold team members accountable to expectations.
With the guidance of your direct leader
utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open.
Assign daily tasks to TMs based on planned workload and guest traffic patterns
ensuring alignment with weekly and monthly business priorities set by your direct leader.
Assess all GM backroom
sales floor areas and review reporting to identify gaps and develop a plan to resolve any issues identified.
Enable a consistent experience for our guests by ensuring product is available for purchase.
Assist your direct leader in leading and following up on organizational and operational change.
With guidance and assistance from your direct leader
build a team of GM Experts from initial selection through onboarding and learning.
Develop team members through ongoing training and direction by giving direction and providing feedback when validating work completion.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Address all store and offsite emergency and compliance needs.
How You'll Work.
Team & Collaboration
Interacting and helping others - including guests that shop our store and fellow team members you work with.; Work independently and as part of a team; Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Communication Scope
Effective communication skills
Full Job Description
The starting pay range for this position per hour is $24.50 - $26.50. The full pay range for this position per hour is $24.50 - $41.65 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [ _Learn more about Target here._](https://corporate.target.com/about)__ **ALL ABOUT GENERAL MERCHANDISE** Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. The Inbound team are experts at unloading trailer deliveries and preparing the merchandise to be stocked on the sales floor. **At Target , we beli
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