Grand Canyon Education
Educational services
InboundCallCenterSpecialist
“Inbound Call Center Specialist at Grand Canyon Education. Skills: Customer support, Call handling, Live chat. Answer calls. Screen calls”
Industry & Context.
Reasoning proficiencies
Must live in ARIZONA
What They're Looking For.
Must Have
High School degree required, 1-3 years customer service experience, Ability to type 20 wpm, Basic knowledge of Microsoft Office suite, Multitasking skills, Ability to navigate in multiple systems, Communication skills to collect, relay, and track information, Dependable, Punctual, Customer service oriented
Nice to Have
Prefer Phoenix metro area
What You'll Do.
Enter student inquiries
Conduct Live Chat conversations
Respond with professional and accurate responses
Maintain contact center quality
Meet or exceed metrics
How You'll Work.
Communication Scope
Clear dialog; Concise dialog
Applying for this Inbound Call Center Specialist role?
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