Pwc
IN_SeniorAssociate_ServiceNowIntegrationDeveloper_DigitalIntegration_Advisory_Gurgaon
Neural analysis suggests this role is
optimal for Senior Associate candidates.
“IN_Senior Associate_ServiceNow Integration Developer_Digital Integration_Advisory_Gurgaon at Pwc. Skills: ServiceNow Integration, ITSM Modules, REST API. Implement ITSM workspaces. Create and manage Service Request Items (SRIs)”
Industry & Context.
Debugging
What They're Looking For.
Must Have
4-7 years of experience, ServiceNow development, ITSM Modules, Rest API integrations, ServiceNow development, ITSM Modules, Rest API integrations, Implementation of ITSM workspaces, Creation and management of Service Request Items (SRIs), Knowledge Base (KB) articles, Creation of all necessary artifacts to support Catalog development and integration, including design diagrams, knowledge articles, test scripts, and details of any roles or rules used by the integration, Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow, JavaScript (in context of ServiceNow), In-depth knowledge of script includes, Client Scripts and Business rules, Knowledge of notification set-up, Inbound email actions, Complex catalog items and record producers, Workflow and Flow Designer configuration, REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API, Good Knowledge of CMDB and Service Catalog: Business Application, Business Service, Application Service, Business Capability and CI Relationship, Debugging of different types of Client Script, Script Include and Business Rules, Script Action, Process Automation
Nice to Have
Conduct knowledge transfer sessions to platform support teams, ensuring an effective transition to operations for ongoing support of integrations, Create and maintain comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow in the PwC environment
What You'll Do.
Implement ITSM workspaces
Create and manage Service Request Items (SRIs)
Manage Knowledge Base (KB) articles
Create artifacts to support Catalog development
Create artifacts to support integration
Document design diagrams
Document knowledge articles
Document test scripts
Document roles or rules used by integration
Document integrations
Document API consumption
Document development guidelines
Document standards for ServiceNow integrations
Automate Demand forms
Automate Project forms
Handle policy exceptions
Manage Knowledge Articles
Manage Reporting Module
Configure complex catalog items
Configure record producers
Configure Flow Designer
Setup REST Method Integration
Setup SOAP Method Integration
Setup Inbound Integration
Setup Outbound Integration
Setup integration with 3rd party application
Setup integration using SNOW API
Manage Service Catalog
Conduct knowledge transfer sessions
Transition integrations to operations
How You'll Work.
Team & Collaboration
Platform support teams
Full Job Description
**Line of Service** Advisory **Industry/Sector** Not Applicable **Specialism** Microsoft **Management Level** Senior Associate **Job Description & Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. _*Why PWC_ At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more [_about us_](https://www.pwc.in/about-us.html). At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To e
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