Pwc
Oracle
IN_SeniorAssociate_OracleCX_Oracle_Advisory_Mumbai
Neural analysis suggests this role is
optimal for Senior candidates.
“IN_Senior Associate_Oracle CX_Oracle_Advisory_Mumbai at Pwc. Skills: Oracle Fusion CX, Sales Cloud, Service Cloud, Marketing Cloud. Lead implementation of Oracle Fusion CX modules. Configure Oracle Fusion CX modules”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Expertise in Oracle Fusion CX module, Knowledge of Oracle Fusion CRM architecture, Proficient with Oracle Cloud applications configuration, Good understanding of customer experience concepts, Experience collaborating in Agile/Scrum environments, Excellent problem-solving skills, Excellent communication skills, Excellent stakeholder management skills
Nice to Have
Experience with Oracle Integration Cloud, Experience with SOA Suite, Experience with other middleware tools, Familiarity with Oracle ERP cloud products, Familiarity with Oracle HCM cloud products, Knowledge of Java, Knowledge of SQL, Knowledge of PL/SQL, Change management experience, User adoption experience
What You'll Do.
Lead implementation of Oracle Fusion CX modules
Configure Oracle Fusion CX modules
Customize Oracle Fusion CX modules
Collaborate with business stakeholders
Translate requirements into solutions
Design CX cloud solutions
Develop CX cloud solutions
Perform system integration
Conduct system testing
Provide post-implementation support
Provide training to business users
Provide training to support teams
Work closely with cross-functional teams
Drive CX transformation initiatives
Stay updated with Oracle Fusion CX innovations
Manage junior consultants
Mentor junior consultants
Manage junior analysts
Mentor junior analysts
Assist in developing project plans
Assist in developing timelines
Assist in developing risk analysis
Assist in developing status reporting
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Marketing teams; Customer Service teams; IT teams
Communication Scope
Stakeholder management
Process & Methodology
Project plans, Timelines, Risk analysis, Status reporting
Full Job Description
**Line of Service** Advisory **Industry/Sector** Not Applicable **Specialism** Oracle **Management Level** Senior Associate **Job Description & Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Oracle technology at PwC will focus on utilising and managing Oracle suite of software and technologies for various purposes within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. _Why PWC_ At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more [about us](https://www.pwc.in/about-us.html). At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have
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