Pwc

INSeniorAssociateCRMTechnicalGCCAdvisoryMumbai

Mumbai, Maharashtra, India FULL TIME Remote Friendly
The Brief

“IN_Senior Associate_CRM Technical_GCC_Advisory_Mumbai at Pwc. Skills: CRM Technical, D365, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration. Configure and customize MS D365 CRM platform to deliver scalable, maintainable solutions. Design and develop custom components and extensions usi”

What You'll Achieve.

deliver scalable, maintainable solutions; drive adoption and measurable business outcomes; optimization opportunities

Industry & Context.

Problems you'll solve

Analytical Thinking

Eligibility Requirements

Travel requirements Yes Job requires travel

What They're Looking For.

Must Have

CRM Technical, D365

Nice to Have

JavaScript and frameworks like Node. js, Angular. js, Plugins & workflows, Integrations (Informatica and Web API), Power Automate / Azure Functions, Portals / power pages, Batch jobs, Pipeline deployments and Server administration, Microsoft Azure services and API integration, Data Migration via tools or MS Dynamics features

What You'll Do.

Configure and customize MS D365 CRM platform to deliver scalable

maintainable solutions

Design and develop custom components and extensions using platform-specific tooling and languages

Build and secure integrations with upstream/downstream systems via REST/SOAP APIs

Establish and manage environments

and CI/CD enforce branching

and release practices

Define and meet non-functional requirements including performance

and perform tuning and guardrails

Produce clear technical documentation: solution designs

API/interface contracts

and operations runbooks

Ensure quality through unit/integration testing

automated test coverage where applicable

and structured defect support UAT

Collaborate closely with functional consultants

and change management to drive adoption and measurable business outcomes

Mentor junior engineers and contribute to internal accelerators

Advise clients on platform roadmaps

and optimization opportunities across adjacent tools

How You'll Work.

Team & Collaboration

Collaborate closely with functional consultants, data engineers, UX, and change management to drive adoption and measurable business outcomes; Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards, and best practices

Communication Scope

Communication

Free ATS check

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