Pwc

IN_SeniorAssociate_CRMTechnical_GCC_Advisory_Mumbai

Mumbai, Maharashtra, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior Associate candidates.

The Brief

“IN_Senior Associate_CRM Technical_GCC_Advisory_Mumbai at Pwc. Skills: CRM Technical, D365, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration. Configure and customize MS D365 CRM platform to deliver scalable, maintainable solutions. Design and develop custom components and extensions usi”

What You'll Achieve.

deliver scalable, maintainable solutions; drive adoption and measurable business outcomes; optimization opportunities

Industry & Context.

Problems you'll solve

Analytical Thinking

Eligibility Requirements

Travel requirements Yes Job requires travel

What They're Looking For.

Must Have

CRM Technical, D365

Nice to Have

JavaScript and frameworks like Node. js, Angular. js, Plugins & workflows, Integrations (Informatica and Web API), Power Automate / Azure Functions, Portals / power pages, Batch jobs, Pipeline deployments and Server administration, Microsoft Azure services and API integration, Data Migration via tools or MS Dynamics features

What You'll Do.

Configure and customize MS D365 CRM platform to deliver scalable

maintainable solutions

Design and develop custom components and extensions using platform-specific tooling and languages

Build and secure integrations with upstream/downstream systems via REST/SOAP APIs

Establish and manage environments

and CI/CD enforce branching

and release practices

Define and meet non-functional requirements including performance

and perform tuning and guardrails

Produce clear technical documentation: solution designs

API/interface contracts

and operations runbooks

Ensure quality through unit/integration testing

automated test coverage where applicable

and structured defect support UAT

Collaborate closely with functional consultants

and change management to drive adoption and measurable business outcomes

Mentor junior engineers and contribute to internal accelerators

Advise clients on platform roadmaps

and optimization opportunities across adjacent tools

How You'll Work.

Team & Collaboration

Collaborate closely with functional consultants, data engineers, UX, and change management to drive adoption and measurable business outcomes; Mentor junior engineers and contribute to internal accelerators, reusable assets, coding standards, and best practices

Communication Scope

Communication

Full Job Description

**Line of Service** Advisory **Industry/Sector** Not Applicable **Specialism** Microsoft **Management Level** Senior Associate **Job Description & Summary** A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. ***Why PWC** At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more _[about us](https://www.pwc.in/about-us.html)_. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " **Responsibilities:** * Configure and customize MS D365 CRM platform to deliver scalable, maintainable solutions * Design and develop custom components and extensions usin

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