Pwc
Financial Services
INDirectorFSStrategy&OpsFinancialServicesAdvisoryGurgaon
“IN_Director-FS Strategy & Ops -Financial Services -Advisory-Gurgaon at Pwc. Skills: strategy, operations, transformation, BFSI sector, client leadership, delivery ownership, problem-solving, project management, people leadership. Lead large-scale strategy, transformation, and operating model engagements in the BFSI sector.. Own client relationships with senior stakeholders (CXO-1 / CXO-2 level) and act as the primary point of contact.”
What You'll Achieve.
achieve their goals; opportunities for growth; optimise operations; enhance overall business performance; develop and implement effective strategies that align with their business objectives and drive growth; drive end-to-end delivery of strategic and operational transformation programs; progress against milestones and KPIs
Industry & Context.
structured problem-solving capability; hypothesis-driven analysis; structured problem statements; solution approaches; performance improvement insights; Strategic & Operational Problem-Solving; assessments of business models, cost structures, processes, and enterprise performance; strategic recommendations; organizational redesign; large transformation programs; operating model design; transformation blueprinting; regulatory impact analysis; implementation planning; transformation initiatives; manage ambiguity and drive clarity in complex, multi-stakeholder environments
Travel Requirements
What They're Looking For.
Must Have
management consulting, strategy, operations, transformation roles within BFSI, leading strategy, operating model, digital transformation, or performance improvement engagements, working with banks, NBFCs, capital markets entities, fintechs, or BFSI-focused consulting practices, managing client-facing teams and delivering end-to-end consulting projects, structured problem-solving capability, hypothesis-driven analysis, synthesize insights into clear recommendations and compelling client narratives, project/program management, including governance, risk management, and financials, manage ambiguity and drive clarity in complex, multi-stakeholder environments, Executive presence and communication skills suitable for senior stakeholder interactions
Nice to Have
MBA or equivalent post-graduate qualification from top-tier institutes
What You'll Do.
Lead large-scale strategy
and operating model engagements in the BFSI sector.
Own client relationships with senior stakeholders (CXO-1 / CXO-2 level) and act as the primary point of contact.
Translating client needs into structured problem statements
and execution roadmaps.
Review and enhance client deliverables including strategies
and performance improvement insights.
and governance forums with senior leadership teams.
Lead assessments of business models
and enterprise performance across retail
MSME and corporate banking and NBFCs.
Shape strategic recommendations relating to growth
organizational redesign
and large transformation programs.
Oversee operating model design
transformation blueprinting
regulatory impact analysis
and implementation planning.
Support clients in executing transformation initiatives
ensuring progress against milestones and KPIs.
Manage multiple concurrent engagements or large
multi-workstream programs.
Drive project governance — issue resolution
stakeholder alignment
Ensure delivery excellence
adherence to timelines
and quality assurance of all outputs.
Oversee project economics
and commercial management.
and develop team members across consulting skills
Guide Consultants/Sr. Consultants in structuring analyses
preparing deliverables
and managing workstreams.
Build a collaborative and high-performance team culture.
Develop sector-specific frameworks
Support business development efforts including proposal shaping
Contribute to building a FS practice through recruiting
and capability building.
How You'll Work.
Team & Collaboration
Build a collaborative and high-performance team culture.; Coach, mentor, and develop team members across consulting skills, analysis, and client delivery.; Guide Consultants/Sr. Consultants in structuring analyses, preparing deliverables, and managing workstreams.
Communication Scope
Executive presence and communication skills suitable for senior stakeholder interactions.; compelling client narratives
Process & Methodology
Manage multiple concurrent engagements or large, multi-workstream programs., Drive project governance — issue resolution, risk management, stakeholder alignment, and reporting., Ensure delivery excellence, adherence to timelines, and quality assurance of all outputs., Oversee project economics, pricing, staffing, profitability, and commercial management.
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