ImportExportSupervisor

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here. Primary Function of Position Reporting to the Sr. Customs and Logistics Manager, the Customs Supervisor is responsible for ensuring customs compliance, operational efficiency, and seamless import/export processes. This role leads the logistics team and coordinates with customs brokers, carriers, and other service providers, ensuring adherence to Mexican and international customs regulations. Essential Job Duties * Supervise daily import, export, and virtual customs operations. * Ensure accuracy and integrity of import export documentation, HS classification, and recordkeeping. * Maintain compliance with Mexican customs regulations, trade programs, Intuitive certifications, and relevant international regulations. * Oversee inventory control compliance related to Annex 24 and IMMEX programs. * Manage internal audits and support external audits. * Oversee key performance indicators (KPIs) for brokers, carriers, and third-party logistics providers (3PLs) to support daily activities. * Track shipments end-to-end, man