Expeditors
logistics
ImportAgent
“Import Agent at Expeditors. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operating system”
What You'll Achieve.
Meet KPI standards, as per the company procedures
Industry & Context.
Constantly looking for areas of improved efficiency
What They're Looking For.
Must Have
6 months to 1 year related experience and/or or equivalent combination of education and experience, Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results, Pro-active, organizational skills, Good computer skills (Excel, Word, PowerPoint)
Nice to Have
Understanding of air documentation process a plus, IATA certification
What You'll Do.
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operating system
Track and trace Import files as required
Use Workflows on daily basis
Ensure timely delivery of freight to customers for Import shipments
Ensure documents are timely sent to customer or broker for customs purposes
Ensure accurate and timely client and Service Providers billing
Interact with our customers in arranging their international shipments
meeting customer service standards
Contribute to maintain relationships with suppliers (airlines
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
Understand department process flow
constantly looking for areas of improved efficiency
Ensure all customers' standard operating procedures are followed and updated
as per the company procedures
Overseas communications
timely responses to emails and requests (internal and external)
How You'll Work.
Team & Collaboration
Interact with our customers; Contribute to maintain relationships with suppliers (airlines, trucking companies, and others); Overseas communications, timely responses to emails and requests (internal and external)
Communication Scope
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results; Overseas communications, timely responses to emails and requests (internal and external)
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