Implementation&TrainingSpecialist

### About Exer Exer is a Clinical AI platform that turns motion into actionable insights for precision care without the need for wearables or sensors. By delivering objective, real-time motion assessments from anywhere (in-clinic, telehealth, or at-home), clinicians gain a powerful tool to inform their treatment plans and monitor patients. Backed by leading investors and trusted by top-tier healthcare organizations, we’re growing fast and looking for passionate team members to help us scale our impact. Learn more at [](https://exerai.com)[exerai.com](http://exerai.com). ### About the Role We’re hiring an Implementation & Training Specialist to lead customer onboarding, site activation, and clinician training across our expanding network of healthcare partners. Reporting to the VP of Customer Success, you’ll play a key role in ensuring a seamless and successful customer launch experience, from initial setup and workflow planning to live training and early adoption support. This is a high-impact, customer-facing role ideal for someone with a background in physical therapy, occupational therapy, healthcare operations, or healthcare technology who enjoys teaching, problem-solving, and collaborating closely with clinical teams. You’ll serve as the hands-on connection between our technology and its real-world use, helping providers and staff feel confident, supported, and ready to integrate Exer into their care delivery. This role is part of the Customer Success team and is responsible for executing customer onboarding and implementation activities in alignment with Customer Success priorities, timelines, and operational processes. We operate as a highly collaborative, team-first organization with a strong culture of shared ownership, cross-functional partnership, and customer coverage. Success in this role requires proactive communication, comfort with frequent handoffs and coordination across teams, and a willingness to step in wherever needed to support both customers