ImplementationSpecialistII

AdvancedMD AdvancedMD is a unified cloud suite of medical office software hosted on Amazon Web Services/AWS including practice management, electronic health records, and patient engagement, and offers managed medical billing services for independent practices. AdvancedMD serves an expansive national footprint of 65,000 practitioners across 14,000 practices and 900 independent medical billing companies. 8.8M insurance claims are processed every month on the AdvancedMD billing platform! Role Summary Are you a collaborative problem solver who thrives on helping clients succeed while working as part of a close-knit, high-performing team? At AdvancedMD we are driven by your success. AdvancedMD is seeking an aggressive, self-motivated Implementation Specialist to join our Implementation Services Team. The Implementation Specialist will manage the implementation process for an assigned client list, working directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation. At AdvancedMD, we engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at AdvancedMD. If you are a proactive, detail-oriented team player who thrives in a collaborative environment and is passionate about delivering excellent customer experiences, we want to hear from you! Essential Job Duties: Oversee, coordinate, and manage all aspects of the implementation for new and existing clients Communicate and manage internal and external implementation requirements and expectations Serve as a single point of customer contact during the implementation Assure client satisfaction Train the client through key product learning milestones for effective application usage Proactively and independently manage client escalation Assist in the review of client processes and the development of new workflow p