Onbe
FinTech
ImplementationSpecialist
“Implementation Specialist at Onbe. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, client-facing onboarding, implementation methodology, project management methodologies. execution of high-quality and timely client projects. bring all projects assigned through the lifecycle with a focus on speed, quality, and client satisfaction”
What You'll Achieve.
execution of high-quality and timely client projects; client satisfaction at the helm; setting clients up for success; achieve deliverables
Industry & Context.
resolve issues quickly
Occasional travel may be required
What They're Looking For.
Must Have
Bachelor's degree, 2+ years of experience in a client-facing onboarding role using proven implementation or project management methodologies., Excellent business writing and communication skills, Knowledge of Microsoft programs including Word, Excel, and PowerPoint
Nice to Have
Preferred experience in implementing and managing projects across multiple platforms, Familiarity with the payment industry ecosystem preferred but not required
What You'll Do.
execution of high-quality and timely client projects
bring all projects assigned through the lifecycle with a focus on speed
and client satisfaction
drive process improvement and best practices
Manage cross-functional activities that support low/mid-level scale deliver programs accurately
and within agreed-upon timelines.
Serve as single point of contact for all change orders
escalations on existing client program base.
Execute effective implementation methodology and customize project plans based on internal processes
configuration requirements
Coordinate project deliverables among internal teams ensuring adherence to defined service level agreements.
Maintain accurate project status to achieve deliverables and keep task owners apprised on next steps.
Escalate barriers to project success
partnering closely with Client Support and Leadership to action and resolve issues quickly.
Configure and test internal systems to verify all program requirements have been fulfilled.
Adhere to all Risk and Compliance policies and procedures.
How You'll Work.
Team & Collaboration
collaborate across departments; Coordinate project deliverables among internal teams; partnering closely with Client Support and Leadership
Communication Scope
Excellent business writing and communication skills
Process & Methodology
proven implementation or project management methodologies, implementing and managing projects across multiple platforms, Execute effective implementation methodology and customize project plans, Maintain accurate project status to achieve deliverables
Applying for this Implementation Specialist role?
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