Onbe

FinTech

ImplementationSpecialist

$60–66k Buffalo Grove, Illinois, United States; Chicago, United States; Philadelphia, United States; Dallas, United States Remote Friendly
The Brief

“Implementation Specialist at Onbe. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, client-facing onboarding, implementation methodology, project management methodologies. execution of high-quality and timely client projects. bring all projects assigned through the lifecycle with a focus on speed, quality, and client satisfaction”

What You'll Achieve.

execution of high-quality and timely client projects; client satisfaction at the helm; setting clients up for success; achieve deliverables

Industry & Context.

FinTech
Problems you'll solve

resolve issues quickly

Eligibility Requirements

Occasional travel may be required

What They're Looking For.

Must Have

Bachelor's degree, 2+ years of experience in a client-facing onboarding role using proven implementation or project management methodologies., Excellent business writing and communication skills, Knowledge of Microsoft programs including Word, Excel, and PowerPoint

Nice to Have

Preferred experience in implementing and managing projects across multiple platforms, Familiarity with the payment industry ecosystem preferred but not required

What You'll Do.

execution of high-quality and timely client projects

bring all projects assigned through the lifecycle with a focus on speed

and client satisfaction

drive process improvement and best practices

Manage cross-functional activities that support low/mid-level scale deliver programs accurately

and within agreed-upon timelines.

Serve as single point of contact for all change orders

escalations on existing client program base.

Execute effective implementation methodology and customize project plans based on internal processes

configuration requirements

Coordinate project deliverables among internal teams ensuring adherence to defined service level agreements.

Maintain accurate project status to achieve deliverables and keep task owners apprised on next steps.

Escalate barriers to project success

partnering closely with Client Support and Leadership to action and resolve issues quickly.

Configure and test internal systems to verify all program requirements have been fulfilled.

Adhere to all Risk and Compliance policies and procedures.

How You'll Work.

Team & Collaboration

collaborate across departments; Coordinate project deliverables among internal teams; partnering closely with Client Support and Leadership

Communication Scope

Excellent business writing and communication skills

Process & Methodology

proven implementation or project management methodologies, implementing and managing projects across multiple platforms, Execute effective implementation methodology and customize project plans, Maintain accurate project status to achieve deliverables

Free ATS check

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