Duetto
hospitality
ImplementationSpecialist
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“Implementation Specialist at Duetto. Skills: Data implementation, Financial analysis, Hotel accounting, Client relationship management, Excel. Implement new business data submissions end-to-end. Define data formats”
What You'll Achieve.
Ensuring every new customer is onboarded accurately and on time; Get new clients onboarded accurately and on schedule; Ensure consistency and accuracy in everything that flows into the benchmarking environment; Keep implementations on track; Ensure consistency within and across hotel companies
Industry & Context.
Makes sense of complexity; Resolving ambiguities; Investigating and resolving balance issues; Investigating variations between client-specific accounts and USALI guidelines; Solve complex data challenges
What They're Looking For.
Must Have
2+ years of experience in data implementation, financial analysis, or hotel accounting, Understanding of accounting principles, specifically USALI, Demonstrated proficiency in Excel, Solid understanding of how databases operate, Ability to read and interrogate complex financial statements with confidence, Excellent written and verbal communication skills
Nice to Have
Experience in hospitality technology, specifically revenue management, Familiarity with hotel profit benchmarking or financial reporting platforms
What You'll Do.
Implement new business data submissions end-to-end
Coordinate the collection of historical back data
Analyze and interrogate hotel P&L results
Build a deep understanding of each client's unique accounting structure
Execute the mapping of nominal codes to internal data fields
Maintain data integrity
Manage the translation of historical data across reporting periods
Investigate and resolve balance issues
Ensure consistency and accuracy in the benchmarking environment
Update and audit data mappings
Investigate variations between client-specific accounts and USALI guidelines
Apply advanced Excel and database knowledge to support the development of business intelligence tools
How You'll Work.
Team & Collaboration
Collaborate with the systems team to build custom translations; Deliver full technical handovers to the Data Analyst team; Collaborating across internal teams; Work alongside data analysts, systems specialists, and client-facing teams
Communication Scope
Excellent written and verbal communication skills for managing client relationships and collaborating across internal teams
Process & Methodology
Coordinating the collection of historical back data to get new clients onboarded accurately and on schedule
Full Job Description
Hotel financial data is complex — every property has its own accounting structure, its own chart of accounts, and its own interpretation of industry standards. As an Implementation Specialist at Duetto, you'll be the person who makes sense of that complexity, translating client P&L structures into our benchmarking environment and ensuring every new customer is onboarded accurately and on time. It's a role that sits at the intersection of hotel finance, data, and client relationships — and it's central to the value HotStats delivers to its customers from day one. What Makes Us Different? Duetto is the hospitality industry's leading revenue management platform, founded in 2012 by former Wynn Resorts executives who knew the industry needed better technology. We built the world's first Revenue & Profit Operating System — a suite of tools (GameChanger, ScoreBoard, BlockBuster, Advance and more) that goes beyond room pricing to give hotels, resorts and casinos a complete picture of their revenue and profitability. Trusted by clients ranging from independent boutique hotels to global chains, we've been named the #1 Revenue Management Software by HotelTechAwards four years running and the #1 Best Place to Work in Hotel Tech in 2025. Backed by GrowthCurve Capital since 2024, we're accelerating our investment in AI — and we're genuinely passionate about the industry we serve. We build products we're proud of, for customers we care about. What You'll Be Doing You'll implement new business data submissions end-to-end — defining data formats, establishing timescales, and coordinating the collection of historical back data to get new clients onboarded accurately and on schedule. You'll analyse and interrogate hotel P&L results to build a deep understanding of each client's unique accounting structure, then execute the mapping of nominal codes to internal data fields — resolving ambiguities and maintaining data integrity throughout. You'll manage the translation of historical data
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