Connecteam
ImplementationSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Implementation Specialist at Connecteam. Skills: set up Connecteam features based on their workflows, integrate Connecteam with other platforms, migrate data from existing tools into Connecteam. deliver professional services to our clients. set up Connecteam features based on their workflows”
What You'll Achieve.
streamlining customer processes; onboarding; saving them valuable time
Industry & Context.
Located in commutable distance to office in Melbourne, able to work hybrid 3 days per week, Hybrid Work Schedule Monday, Wednesday, Friday - in office
What They're Looking For.
Must Have
1 year of B2B customer facing support or success experience - MUST, Native-level English proficiency – MUST, Located in commutable distance to office in Melbourne, able to work hybrid 3 days per week - MUST
Nice to Have
1 year of experience in a SaaS company – preferred
What You'll Do.
deliver professional services to our clients
set up Connecteam features based on their workflows
integrate Connecteam with other platforms
migrate data from existing tools into Connecteam
streamlining customer processes
saving them valuable time
Meet with clients daily to deliver professional services
Work offline to complete tasks assigned by clients
Build and maintain relationships with customers
understand their needs
provide tailored solutions
Manage multiple tasks in a fast-paced
high-pressure environment
How You'll Work.
Team & Collaboration
Work closely with the CS and R&D teams; Collaborate with the CS and R&D teams to ensure a seamless customer experience
Communication Scope
excellent communication and collaboration skills
Full Job Description
Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. About The Role: We are looking for a driven and tech-savvy Implementation Specialist to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time. Key Responsibilities: Meet with clients daily to deliver professional services. Work offline to complete tasks assigned by clients. Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions. Manage multiple tasks in a fast-paced, high-pressure environment. Collaborate with the CS and R&D teams to ensure a seamless customer experience. Experience & Skills: 1 year of experience in a SaaS company – preferred. 1 year of B2B customer facing support or success experience - MUST. Native-level English proficiency – MUST. You are tech-savvy, dedicated, eager, and curious to learn new thi
Applying for this Implementation Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Connecteam?
Real rants from real employees. Read before you apply.