HSI
Computer Software
ImplementationResourceManager
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“Implementation Resource Manager at HSI. Skills: Resource Planning, Workforce Management, Reporting, Process Improvement. Manage resource assignment to projects. Maintain real-time resource capacity”
What You'll Achieve.
ensure delivery projects are staffed effectively; resources are optimized; business objectives are met on time and within budget
Industry & Context.
What They're Looking For.
Must Have
5+ years of experience in IT resource or project management, Experience leading technical teams, understanding of IT roles, skills, and technologies
Nice to Have
PMP, ITIL, or similar certifications are a plus
What You'll Do.
Manage resource assignment to projects
Maintain real-time resource capacity
Forecast future resource needs
Identify and resolve resource conflicts
Collaborate to recruit team members
Onboard implementation team members
Retain implementation team members
Monitor team performance
Support professional development
Develop resource utilization dashboards
Maintain resource capacity reports
Provide insights to improve efficiency
Implement best practices in resource management
Contribute to continuous improvement
Support adoption of resource tools
How You'll Work.
Team & Collaboration
Collaborate with HR and department leads; Work with implementation team members
Communication Scope
Excellent communication skills
Process & Methodology
project management
Full Job Description
**Job Summary ** The Implementation Resource Manager will oversee the allocation, utilization, and development of Implementation personnel and resources. This role is critical in ensuring that delivery projects are staffed effectively, resources are optimized, and business objectives are met on time and within budget. **Requirements** **Essential Functions** * Resource Planning & Allocation: * Manage the assignment of implementation team members to projects based on skill sets, availability, and project requirements. * Maintain a real-time view of resource capacity and forecast future needs. * Identify and resolve delivery resource conflicts or bottlenecks * Workforce Management: * Collaborate with HR and department leads to recruit, onboard, and retain implementation team members. * Monitor performance and support professional development of implementation team members * Reporting & Analytics: * Develop and maintain dashboards and reports on resource utilization, productivity, and capacity planning. * Provide insights and recommendations to improve efficiency. * Process Improvement: * Implement best practices in resource management and contribute to continuous improvement initiatives. * Support the adoption of tools and systems for resource tracking and planning. **Qualifications and Experience** * Bachelor’s degree in Information Technology, Business Administration, or a related field. * 5+ years of experience in IT resource or project management. * Experience leading technical teams * Strong understanding of IT roles, skills, and technologies. * Proficiency in resource management tools (e.g., Rocket Lane, MS Project, ServiceNow, or similar). * Excellent communication, negotiation, and organizational skills. * PMP, ITIL, or similar certifications are a plus. **Benefits** * Access to a confidential and free EAP Service (Employee Assistance Program) * Birthday Bonus Day – A day of paid leave for your birthday! * Access to FlareHR Employee Benefits & Discounts, inclu
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