Contentsquare
Professional services
Implementation&ProfessionalServicesConsultant-MENAT
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Implementation & Professional Services Consultant - MENAT at Contentsquare. Skills: Technical implementations, Digital experience analysis, Data analysis. Lead end-to-end technical implementations. Manage tagging”
What You'll Achieve.
Implement customers accurately; Implement customers on time; Implement customers with high data quality; Deliver professional services engagements; Drive measurable customer satisfaction; Drive renewal intent; Recognised as trusted advisor; Contribute to team growth; Surface best practices; Support pre-sales activities
Industry & Context.
Troubleshoot integration issues; Resolve integration issues; Analyse large datasets; Extract meaningful insights
Travel onsite, Frequent travel
What They're Looking For.
Must Have
Technical hands-on experience with JavaScript, Technical hands-on experience with HTML, Ability to read and write front-end code, Solid understanding of tag management systems, Familiarity with data layers, Familiarity with event tracking, Familiarity with web analytics instrumentation, Experience with mobile SDK integrations, Working knowledge of Swift, Working knowledge of Kotlin, Working knowledge of React Native, Comfortable working with APIs, Comfortable working with browser developer tools, Comfortable debugging network requests, Experience with at least one analytics platform, Experience with at least one digital experience platform, Ability to analyse large datasets, Ability to extract commercially relevant insights, Confident in presenting to C-suite, Confident in presenting to senior stakeholders, Excellent communication, Excellent interpersonal skills, Professional proficiency in Arabic, Professional proficiency in English, Project management skills, Ability to manage multiple customer engagements, Culturally aware, Comfortable working across MENAT markets, Resilient, Adaptable, Able to manage scope creep, Able to push back on stakeholders
Nice to Have
3-6 years of experience, Experience in technical implementation, Experience in solutions consulting, Experience in digital analytics, Bachelor's degree in Computer Science, Bachelor's degree in Engineering, Bachelor's degree in Information Systems, Equivalent practical experience, Prior experience with enterprise-level clients, Familiarity with agile delivery methodologies
What You'll Do.
Lead end-to-end technical implementations
Manage SDK integration
Manage data layer configuration
Collaborate with customer engineering teams
Collaborate with product teams
Collaborate with analytics teams
Troubleshoot integration issues
Resolve integration issues
Produce technical documentation
Maintain technical documentation
Work closely with internal teams
Deliver paid analysis engagements
Produce actionable insights
Produce recommendations
Design digital experience analyses
Execute digital experience analyses
Translate complex data findings
Create compelling reports
Create compelling presentations
Identify optimisation opportunities
Benchmark against industry best practices
Support customers in building internal capability
Support customers in building data literacy
How You'll Work.
Team & Collaboration
Customer engineering teams; Product teams; Analytics teams; Internal Customer Success; Internal Solutions Engineering; Technical counterparts; Non-technical counterparts; Broader MENAT team
Communication Scope
Presentations; Technical documentation; Integration guides; Data dictionaries; Implementation plans; Compelling reports; Compelling presentations; Storytelling
Process & Methodology
Project management, Manage multiple engagements, Manage scope creep
Full Job Description
## Description Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. ## Wha you will do Implementation Lead end-to-end technical implementations of Contentsquare for enterprise customers across web and native mobile (iOS/Android) platforms Travel onsite to customer locations to manage tagging, SDK integration, data layer configuration, and QA processes Collaborate with customer engineering, product, and analytics teams to ensure a technically sound and scalable deployment Troubleshoot and resolve integration issues, acting as the primary technical point of contact during the implementation lifecycle Produce and maintain clear technical documentation including integration guides, data dictionaries, and implementation plans Work closely with internal Customer Success and Solutions Engineering teams to ensure seamless handover post-implementation Professional Services & Analysis Deliver paid analysis engagements, producing actionable i
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