Hippocratic AI
Healthcare
ImplementationManager,Payor
Neural analysis suggests this role is
optimal for Manager candidates.
“Implementation Manager, Payor at Hippocratic AI. Skills: Payor implementation, Health plan operations, Platform onboarding, Process definition. Own use case deployments. Serve as primary project lead”
Industry & Context.
25-50% travel
What They're Looking For.
Must Have
5+ years implementation experience, 5+ years onboarding experience, 5+ years professional services experience, Health plan operations fluency, Managed care organization experience, Complex enterprise deployments management, 60-120 day timelines management, Health plan member data experience, Health plan IT teams coordination, Project management skills, Process documentation skills
Nice to Have
Healthcare SaaS background, Healthcare IT consulting experience, Stars/HEDIS measures familiarity, Voice AI experience, Outbound member engagement platforms experience, Dialer configuration experience, Telephony configuration experience, Payer compliance frameworks knowledge, Regulatory frameworks knowledge
What You'll Do.
Own use case deployments
Serve as primary project lead
Build implementation charter
Coordinate data teams
Validate member data files
Onboard member data files
Project manage stakeholder teams
Drive accountability to timeline
Define platform onboarding process
Refine platform onboarding process
Build implementation playbook
Create reusable templates
Create reusable checklists
Hand off to Customer Success
Provide deployment documentation
How You'll Work.
Team & Collaboration
Health plan stakeholder teams; Health plan data teams; Health plan IT teams; Customer Success team
Process & Methodology
Project management, Process documentation
Full Job Description
ABOUT US Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy. WHY JOIN OUR TEAM Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others. Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative. ABOUT THE ROLE We are seeking an Implementation Manager with deep payor experience to join our growing team. In this role, you will own the end-to-end deployment of Hippocratic AI's voice AI use cases for health plan customers — from signed contract to go-live. You will sit at the intersection of project management, technical configuration, and health plan operations, ensuring each program launches correctly configured and on time. You will also play a foundational role in defining HAI's standard platform onboarding process for health plans, building the playbook that makes ea
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