Steer Health
Healthcare
ImplementationManager
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“Implementation Manager at Steer Health. Skills: Healthcare implementations, EHR integration, Workflow configuration, Stakeholder alignment. Own end-to-end implementation delivery. Lead technical integration workstreams”
What You'll Achieve.
Successful adoption; Quality without slip
Industry & Context.
20-30% travel, Travel on short notice
What They're Looking For.
Must Have
5+ years project management experience, 3+ years healthcare technology experience, Manage EHR integrations, Engage technical teams, Structured accountability, Clear performance metrics, Fast-paced environment, Exceptional communication, Present to C-suite, Manage multiple implementations, Project management platforms proficiency, Comfort with ambiguity, Startup pace, Travel throughout United States, Facilitate onsite workshops, Executive presentations, Stakeholder alignment sessions, Travel on short notice
Nice to Have
AI platform implementations, Voice agent implementations, Patient engagement platform implementations, Revenue cycle management background, Clinical workflow automation background, Multi-hospital accounts experience, Large health system accounts experience, Mirth Connect familiarity, Integration engine platforms familiarity, PMP certification, CAPM certification, Series A startup experience, GCP background, Cloud-based SaaS environment background
What You'll Do.
Own end-to-end implementation delivery
Lead technical integration workstreams
Maintain detailed project plans
Proactively surface blockers
Serve as primary point of contact
Coordinate cross-functionally
Ensure seamless handoffs
Manage concurrent implementations
Contribute to implementation playbooks
Maintain onboarding templates
Maintain lessons-learned documentation
Participate in operating cadences
Track implementation KPIs
Report implementation KPIs
Travel to customer sites
Lead implementation workshops
Lead executive stakeholder meetings
Lead end-user training
Provide go-live support
Serve as onsite implementation lead
Build trusted relationships
How You'll Work.
Team & Collaboration
Cross-functionally with Engineering; Cross-functionally with Product; Cross-functionally with Customer Success; Client stakeholders; Health system IT; CMO alignment
Communication Scope
Written communication; Verbal communication; Presenting to C-suite; Executive presentations; Stakeholder alignment
Process & Methodology
Project management, Project plans, Risk logs, Status reporting
Full Job Description
**ABOUT STEER HEALTH:** Steer Health is an AI-native healthcare engagement platform serving 109 organizations across 472+ locations and 19M+ patients. Our products — Luna AI (autonomous voice and outreach), SteerNotes (AI clinical documentation), FastTrackCare (digital front door), and Revenue Cycle Intelligence — help health systems grow faster, reduce administrative burden, and deliver better patient experiences. We are growing at 48% year-over-year and we are just getting started. **ABOUT THE ROLE ** We are looking for a Technical Project Manager who can run fast, communicate with precision, and own healthcare implementations from contract signature to go-live — without dropping a single thread. This is not a coordinator role. You will manage complex, multi-stakeholder deployments across hospital systems and outpatient networks, lead EHR integration workstreams, configure AI-powered workflows in Steer Studio, and be the single point of accountability on every engagement you own. You will work directly alongside our VP of Customer Success, Implementation, Engineering, and GTM leads and be a key driver of how we scale. This role includes periodic travel to customer sites throughout the United States to lead implementation workshops, support go-live activities, facilitate stakeholder alignment, and ensure successful adoption. The ideal candidate enjoys building relationships face-to-face and understands when an onsite presence can accelerate customer success. If you move quickly, communicate proactively, and know how to get a health system IT director and a CMO aligned in the same meeting — read on. **Requirements** 5+ years of project management experience, with at least 3 years in healthcare technology or health IT Proven experience managing EHR integrations (Epic, Cerner, Athena, eClinicalWorks, or equivalent) Working knowledge of HL7, FHIR, or clinical data exchange standards; ability to engage technical teams at depth Comfortable operating with structured accou
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