Inspiren
senior living
ImplementationManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Implementation Manager at Inspiren. Skills: Project management, Process optimization, Customer engagement. Develop project plans. Implement project plans”
What You'll Achieve.
Hit project milestones; Successfully transition customers; Successfully transition site
Industry & Context.
Ability to travel up to 80%, Travel on short notice
What They're Looking For.
Must Have
5 years' experience in implementations, project management, or professional services, Experience managing hardware and software solution implementation, Ability to travel up to 80%
Nice to Have
PMP certification, Know-how of lean tools/methodologies
What You'll Do.
Develop project plans
Implement project plans
Ensure sites are completed on-time
Ensure sites are completed on-cost
Ensure highest customer satisfaction
Partner with operations
Partner with product support
Partner with key contractors
Own project lifecycle
Manage initial scoping
Manage implementation
Manage post-implementation support
Manage operational relationships
Manage tactical relationships
Act as primary point of contact
Partner with Go-to-Market
Ensure solutions are tailored
Drive improvements within implementations process
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Internal and external stakeholders
Process & Methodology
Project management, PMP
Full Job Description
About the company Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff. Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes. About the Role As an Implementation Manager you will be responsible for leading multiple product implementations across the country ensuring customers have a smooth and positive experience with the installation/use of our products within their facilities. The implementation manager will be responsible for driving hardware and software delivery, hitting project milestones, executing training, and successfully transitioning the customers and the site to a clinical success manager. What you’ll do Project Management: Develop and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors. Deployment Execution: Own the entire project lifecycle, from sales handoff, initial scoping and planning, through implementation, training, to post-implementation support. Customer Engagement: Manage the operational/tactical relationships with key customer stakeholders, acting as the primary point of contact for implementation engagements. Cross-Functional Collaboration: Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions. Process Optimization: Drive necessary improvements within the end-to-end implementations process, leverage lean tools su
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