Wise

Finance / FinServ

ImplementationLead-ServicingProducts

london, england, united kingdom; budapest, budapest, hungary; tallinn, harjumaa, estonia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Implementation Lead - Servicing Products at Wise. Skills: Program or technical project management, Delivering complex, large-scale projects, Cross-functional collaboration, Risk management, Process improvement, Team leadership and development. Lead on implementations of highly technical products across our Servicing department. Orchestrate critical programs covering onboarding (KYC), financial crime risk, and other regulatory obligations”

What You'll Achieve.

Successfully delivering complex, large-scale projects; Deliver on mission at scale; Enable a faster, cheaper, and more transparent financial system; Ensure projects are consistent, predictable, and successful; Meet objectives and timelines; Consistently deliver high-impact programs

Industry & Context.

Finance / FinServ
Problems you'll solve

Analytical skills; Identifying potential issues and dependencies before they become problems; Implement controls and work with your teams to resolve challenges as they arise

What They're Looking For.

Must Have

10+ years of experience in program or technical project management, Proven history of successfully delivering complex, large-scale projects, Analytical skills, Communication skills, Influencing skills, Managing competing priorities, Proficient in various project management methodologies, Proficient in presentation, documentation and spreadsheet software, Built, led, and performance-managed teams, Ability to transform a group of individuals into a cohesive unit that can consistently deliver high-impact programs

Nice to Have

Experience in leading a platform consolidation or similar major technology program, Deep understanding of financial crime technology, payments, and financial systems, Working knowledge of laws, regulations, and risk management practices for financial services, Experience working in combinations of KYC, AML, Sanctions, or related topics, Background working in large-scale user-facing products, or high volume business products, Bachelor's or a post-graduate degree in Business, Computer Science, Industrial Engineering, Physics, Mathematics or a related field

What You'll Do.

Lead on implementations of highly technical products across our Servicing department

Orchestrate critical programs covering onboarding (KYC)

and other regulatory obligations

Deliver on mission at scale

Lead strategic initiatives that enable a faster

and more transparent financial system

Set the charter for a portfolio of programs

High-level planning and tactical execution of complex

high-risk initiatives

ensuring projects are consistent

Lead all aspects of project planning

from scheduling to resource coordination

Monitor and report on program performance

and risks to senior leadership

Identify potential issues and dependencies before they become problems

Implement controls and work with teams to resolve challenges

Look for ways to make things better through automation

industry relationships and the development of new project management methodologies and tools

Manage and mentor a team of program and project managers

How You'll Work.

Team & Collaboration

Master of cross-functional collaboration, acting as the vital link between departments like engineering, product, compliance, and operations; Ensure everyone is aligned on priorities and kept fully informed on the progress and impact of the programs; Work with your teams to resolve challenges as they arise

Communication Scope

Communication skills; Influencing skills; Key communicator; Clear, frequent communication

Process & Methodology

Program or technical project management, Project planning, Scheduling, Resource coordination, Project management methodologies, Program and project managers

Full Job Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We’re looking for a Implementation Lead to join us and do things differently. We are seeking a specialist to lead on implementations of highly technical products across our Servicing department. This role can be based either in London, Budapest, or Tallinn. You'll be a key leader in orchestrating our most critical programs covering onboarding (KYC), financial crime risk, and other regulatory obligations - from concept to launch, ensuring we can deliver on our mission at scale. This role is a chance to have a massive impact by leading strategic initiatives that enable us to build a faster, cheaper, and more transparent financial system for everyone. Your mission As a strategic leader you will set the charter for a portfolio of programs. You are responsible for both the high-level planning and the tactical execution of complex, high-risk initiatives that touch multiple areas of the business. You are the ultimate owner of program delivery, ensuring that projects are consistent, predictable, and successful. This means you lead all aspects of project planning, from scheduling to resource coordination, to meet objectives and timelines. You are a master of cross-functional collaboration, acting as the vital link between departments like engineering, product, compliance, and operations. You ensure everyone is aligned on priorities and kept fully informed on the progress and impact of the programs. You are the key commun

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