Worth AI
FinTech
ImplementationEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Implementation Engineer at Worth AI. Skills: AI technology, Implementation, Project management. Lead implementation process. Ensure smooth onboarding”
Industry & Context.
Problem-solving aptitude
What They're Looking For.
Must Have
Bachelor’s degree in Computer Science, Experience in implementation, Basic understanding of AI technologies, Technical skills in SQL, Technical skills in Node.js, Technical skills in React, Communication skills, Problem-solving aptitude, Customer-centric mindset, Ability to work collaboratively, Ability to work independently
Nice to Have
Familiarity with project management methodologies, Familiarity with project management tools
What You'll Do.
Lead implementation process
Ensure smooth onboarding
Collaborate with sales team
Understand client requirements
Provide technical insights
Develop project plans
Manage project timelines
Manage project deliverables
Meet client expectations
Create product demonstrations
Deliver product demonstrations
Coordinate with internal teams
Address technical questions
Provide necessary support
Conduct customer training
Develop support materials
Gather customer feedback
Relay feedback to product team
Stay informed about industry trends
Stay informed about technological advancements
Collaborate with Customer Success Managers
Identify upsell opportunities
Pinpoint training gaps
Create materials for client support
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales team; Customer success teams; Technical teams; Internal teams; Product development team; Customer Success Managers
Communication Scope
Explain technical concepts
Process & Methodology
Project management methodologies, Project management tools
Full Job Description
Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process. In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation. ### Responsibilities * Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience. * Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase. * Develop and manage project plans, timelines, and deliverables to meet client expectations. * Create and deliver technical product demonstrations tailored to specific business needs. * Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process. * Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions. * Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements. * Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies. * Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support. **Requirements** * Bachelor’s degree in Computer Science, Engineering, or a related field. * Experience in implementation, preferably in software or startup environments. * Basic understanding of AI technologies and their applications in the FinTech industry. * Technical skills in
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