Q2
digital banking and lending solutions
ImplementationEngineer
Neural analysis suggests this role is
optimal for Entry candidates.
“Implementation Engineer at Q2. Skills: Implementation, Integrations, CRM, LOS, Salesforce, Microsoft Dynamics, Web Services, Python, scripting languages. implementing Q2’s Relationship Pricing integrations and connectors to align with the business requirements of our customers. understanding business requirements”
Industry & Context.
troubleshooting, diagnostic and analytical skills; Problem-solve routine to complex issues
Applicants must be authorized to work for any employer in the U. S., We are unable to sponsor or take over sponsorship of an employment Visa at this time.
What They're Looking For.
Must Have
Bachelor's degree in (relevant degree) and a minimum of 2 years of related or an advanced degree without or equivalent work experience, Configuration and deployment experience with Web Services, troubleshooting, diagnostic and analytical skills, Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment, A relentlessly positive disposition, Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion, Ability to train individuals 1-on-1, The ability to remain calm, diplomatic, and cooperative under stressful conditions, written and oral communication skills including communication of technical concepts to non-technical individuals, fluent written and oral communication in English, Applicants must be authorized to work for any employer in the U. S.
Nice to Have
Experience working on the setup/Admin side of the Force. com Platform, Experience with Python and other scripting languages, Financial Services and Enterprise Software experience
What You'll Do.
implementing Q2’s Relationship Pricing integrations and connectors to align with the business requirements of our customers
understanding business requirements
direct the configuration duties
develop and perform quality assurance check points
ensure quality and timely delivery
take ownership of your team’s business results
developing and leading training and execution plans
educating clients and potential clients about our various Integration options
implementation processes
help clients and prospects see the value in our Integrations
and the support our team offers
lead in depth discovery sessions geared at fully understanding clients’ current CRM/LOS workflows and user experience
partner with bank technical teams to successfully install and configure integrations into CRM/LOS systems
problem-solve routine to complex issues
provide Level 2 and 3 support to other team members
track status and provide updates in relation to overall implementation process
set clear expectations on project timing and deliver results that meet and exceed those expectations
ensuring that all security
confidentiality and privacy policies and controls are adhered to
work closely with Development and other teams to ensure client satisfaction and on-time delivery
develop a firm understanding of the platform and how the most successful banks use it when integrating with external systems
How You'll Work.
Team & Collaboration
Partner with clients and internal teams; work independently and in a group setting; work closely with Development and other teams
Communication Scope
written and oral communication skills; communication of technical concepts to non-technical individuals; fluent written and oral communication in English
Process & Methodology
execution plans, project timing, deliver results
Full Job Description
# **As passionate about our people as we are about our mission.** **_Why Join Q2?_** Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. **_What Makes Q2 Special?_** Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. **SUMMARY** Q2 is seeking an Implementation Engineer to be responsible for implementing Q2’s Relationship Pricing integrations and connectors to align with the business requirements of our customers, specifically with Customer Relationship Management (CRM) and Loan Origination System (LOS) platforms like Salesforce and Microsoft Dynamics. You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. Must be exceptionally detail-oriented, process driven and an energetic self-starter who can work independently and in a group setting. This role will also interface directly with clients to manage questions and issues during a project. **_A Typical Day:_** * Partner with clients and internal teams to understand business requirements and direct the configuration duties * Develop and perform quality ass
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