ImplementationEngineer

**In short:** we’re looking to connect with Implementation Engineers (hybrid or remote) who are passionate about making healthcare better and excited by solving technical problems, advising customers, and influencing product direction alongside our R&D team. Compensation is commensurate with experience and the range is $80,000-$85,000 and includes salary, stock options, paid time off, healthcare coverage, and additional benefits. ***We are prepared to offer a sign-on bonus to those who are qualified and able to start by July 1, 2026*** **Hi, I’m Shannon, Implementations Manager at EnsoData!** We’re excited to connect with future teammates who are passionate about making healthcare better. If you have experience in customer success, technical problem solving, healthcare SaaS, integrations, or Python—and enjoy partnering closely with customers to drive success—we’d love to learn more about you. **The mission of a Implementation Engineer** is the technical bridge between sales and long-term support. They own the technical delivery of the product, ensuring that new sites and features are integrated seamlessly into the client's clinical environment. They solve complex integrations and customize the platform to meet specific site requirements. This role combines project leadership, technical problem solving, and customer advocacy to ensure successful implementations, scalable solutions, and continuous product optimization. We’re looking for those who enjoy owning projects from implementation through training (or execution), proactively identifying opportunities for improvement, and building repeatable processes that scale with our growing customer base. On a given day, this could include: * Leading customer onboarding and implementation projects by mapping technical integrations, defining milestones, coordinating stakeholders, training clinical teams, and configuring diagnostic workflows for successful go-live * Managing multiple customer initiatives simultaneously, ensur