Outpost

Logistics

ImplementationDirector

$150–200k Seattle, Washington, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Implementation Director at Outpost. Skills: Site deployments, Install execution, Install quality, Playbook development, Team scaling. Own site deployments end-to-end. Own physical install PM”

What You'll Achieve.

Deliver in-flight commitments; Install QC defect rate trending down; Systems Integration PM hired; Implementation playbook documented; Team scaled for volume; Deliver on timelines; No quality regressions; No schedule slippage

Industry & Context.

Logistics
Problems you'll solve

Root cause analysis; Troubleshooting; Catching defects

Eligibility Requirements

30% travel

What They're Looking For.

Must Have

7+ years physical technology deployments, Site implementations experience, Field infrastructure rollouts experience, Install project management expertise, Install quality control expertise, Commercial-grade builds experience, Customer outcomes ownership, Multi-site deployments experience, Field technicians coordination, IT/network engineers coordination, Third-party vendors coordination, Client stakeholders coordination, Network architecture working knowledge, Bachelor's degree or equivalent experience

Nice to Have

3+ years senior implementation leadership, 3+ years deployment leadership, 3+ years product delivery leadership, Project management platforms proficiency, Read AutoCAD site drawings, Push back on AutoCAD drawings, Early-stage environments experience, High-growth environments experience, Logistics yards industry experience, Trucking/fleet industry experience, Parking and mobility industry experience, Access control industry experience, Comparable infrastructure environments experience, Remote-work experience, Systems integration deep expertise, Software-process delivery deep expertise, Network testing hands-on experience, Spot bad work experience, Point-to-point network hardware understanding, Gate automation equipment experience, W2 field technician workforce management, Third-party install network management, PMP or comparable certification, Hanwha experience, Wisenet Wave experience, Network Optix experience, ClickUp experience, Building operational teams, Hiring specialists, Experimenting with AI

What You'll Do.

Own site deployments end-to-end

Own physical install PM

Schedule installer/technician workforce

Hold subcontractors to spec

Run install QC end-to-end

Catch unsecured cable run

Drive hardware logistics

Drive vendor coordination

Manage field-tech operations

Set implementation standards

Partner with internal operators

Build commissioning checklists

Build install handoff documents

Build site-specific runbooks

Document hardware configurations

Document network details

Hire implementation gaps

Build implementation bench

Deliver in-flight commitments

Take stock of open work

Refine operating model

Scale implementation playbook

Build implementation differentiator

How You'll Work.

Team & Collaboration

Cross-functional teams; Partner with IT/sysadmin; Partner with internal operators; Coordinate field technicians; Coordinate IT/network engineers; Coordinate third-party vendors; Coordinate client stakeholders; Work with product team; Work with internal operators; Systems Integration PM

Communication Scope

Client-facing communications

Process & Methodology

Install project management, Multi-site deployments, Deployment plan, Go-live milestones, Project management platforms

Full Job Description

About Us: Outpost is building the backbone of freight. We’re reinventing how supply chain infrastructure works in America with carrier agnostic truck terminals. As a vertically integrated real estate, operations, and technology company, we acquire and operate mission-critical real estate across the country to serve the largest logistics providers in the world. Backed by $1B from Greenpoint Partners, we’re scaling and building the most valuable logistics network in the country.   We thrive on accountability, integrity, and a shared drive to raise the bar. If you’re excited to reshape the industry alongside a high-performance team with a championship mindset that executes relentlessly, welcome aboard. About the Role: Outpost is deploying gate-guard technology and standing up a national truck yard footprint in parallel. The implementation function is what gets every site — ours and our customers' — from signed contract or ground-break to running smoothly. You're joining a function that's already in motion: real hardware in the field, live client commitments, and a skilled team of field technicians and engineers in execution. What we're adding is a Director who owns the playbook and scales the function for what comes next. We're seeking a Director of Implementation to own site deployments end-to-end. You'll bring deep expertise in install project management (scheduling and coordinating the installer and technician workforce) and install quality control (identifying the wrong conduit, the unsecured cable run, or the mount that won't hold before the customer does). In your first 90 days you'll deliver against in-flight commitments, take stock of open work, and refine the operating model. From there, you'll hire, scale the playbook, and build implementation into a function customers see as a differentiator. This role is based in Seattle (Fremont) and reporting to the VP of Solutions Engineering. What You'll Own: Install execution & quality (your zone of mastery) - Own phys

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