Reserve Bank of Australia
Banking
ImplementationCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Implementation Coordinator at Reserve Bank of Australia. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, release processes, change governance, banking standards, banking regulations, audit standards, internal controls. support the delivery of banking technology initiatives within Agile squads. partner with business stakeholders, development teams, and operations to plan and implement softwar”
What You'll Achieve.
enabling seamless customer and operational outcomes; BK service disruption free production releases; delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go
Industry & Context.
critical thinker; identifying and mitigating risks associated with production changes
What They're Looking For.
Must Have
experience in coordinating changes to wide variety of stakeholders, good appetite to learn release processes, and change governance, comfortable managing multiple priorities, working under pressure during release cycles, and maintaining a high standard of accuracy and control, risk-aware and compliance-focused, understanding the importance of controls, auditability, and regulatory obligations in banking
Nice to Have
thrive in Agile teams, enjoy collaborating with both technical and business stakeholders, can confidently bridge the gap between the two, mindset of continuous improvement, actively identifying ways to enhance delivery efficiency, automation, and team effectiveness
What You'll Do.
support the delivery of banking technology initiatives within Agile squads
partner with business stakeholders
and operations to plan and implement software features
and production releases
ensure changes are communicated and delivered efficiently
and in compliance with banking standards
while enabling seamless customer and operational outcomes
work closely with Product Owners
Testers and IT to ensure BK service disruption free production releases
Work closely with Agile squads (Product Owners
QA) to support planning and delivery of software features and enhancements
Plan and coordinate the implementation of new features
and configuration changes into production
Define rollout strategies
and back-out procedures aligned with release governance
Ensure all pre-release checkpoints and approvals are completed
Collaborate with business stakeholders
and compliance teams to align on implementation scope
Communicate status updates
and impacts to both technical and non-technical audiences
Ensure readiness of pre-production
and production environments
Ensure all implementations comply with banking regulations
and internal controls
Identify and mitigate risks associated with production changes
Maintain implementation plans
and operational runbooks/runsheets
Ensure effective handover to support and operations teams
How You'll Work.
Team & Collaboration
partner with business stakeholders, development teams, and operations; working closely with Product Owners, Business Analysts, Developers, Testers and IT; Work closely with Agile squads (Product Owners, Scrum Masters, Developers, QA); Collaborate with business stakeholders, operations, risk, and compliance teams
Communication Scope
communicate changes in simple terms to stakeholders at all levels; Communicate status updates, risks, and impacts to both technical and non-technical audiences
Process & Methodology
planning and delivery of software features and enhancements, planning and coordination of the implementation of new features, system upgrades, and configuration changes into production, defining rollout strategies, deployment plans, and back-out procedures aligned with release governance, maintaining implementation plans, release notes, and operational runbooks/runsheets
Full Job Description
**Implementation Coordinator** * Full-time, permanent position in a hybrid work environment * Play an important part shaping the future of our iconic Australian institution * Develop your career in a collaborative & exciting agile environment **About the business/team** This role is part of the Business Services Group, Banking department. Business Services Group is responsible for the provision of banking and payments services to Australian Government agencies, the provision of payment settlement services to Australian financial system participants through the Reserve Bank Information and Transfer System (RITS) and the Fast Settlement Service (FSS), the conduct of Exchange Settlement Accounts and the production and issuance of Australian banknotes. Banking Department provides a range of banking services to Australian Government departments. This role will be within Change Delivery team in Banking department who is responsible for uplifting & maintaining banking payment infrastructure. **About the role** We are seeking a highly motivated **Implementation Coordinator** to support the delivery of banking technology initiatives within Agile squads. In this role, you will partner with business stakeholders, development teams, and operations to plan and implement software features, enhancements, and production releases. You will play a critical role in ensuring changes are communicated and delivered efficiently, safely, and in compliance with banking standards, while enabling seamless customer and operational outcomes. Changes can be large or small, functional or technical, offering a role with great variety including working closely with Product Owners, Business Analysts, Developers, Testers and IT to ensure BK service disruption free production releases. Working in an Agile based ways of working the role will suit someone who is energetic, organised, great communicator & collaborator, loves working in a team, critical thinker, innovative and across many areas of change
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