Pavago
SaaS
ImplementationConsultant(SaaS,TechnicalProjectManagement)–Remote|Client-Facing|SystemDeployments
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“Implementation Consultant (SaaS, Technical Project Management) – Remote | Client-Facing | System Deployments at Pavago. Skills: End-to-end implementation, Client consulting, System configuration, Data migration, Project management. Lead end-to-end software implementation projects. Guide clients from initial setup through full adoption”
What You'll Achieve.
Smooth, on-time implementations; High client satisfaction and adoption rates; Minimal post-launch issues; Clean, accurate data migrations; Clear documentation and repeatable processes; On-time project delivery; Client satisfaction and adoption rates; Accuracy of data migration; Reduction in post-launch issues; Quality of documentation and processes
Industry & Context.
Problem-solver with technical and business understanding; Technical troubleshooting and problem-solving ability; Proactive in identifying risks and solutions
What They're Looking For.
Must Have
3+ years in software implementation, 3+ years in technical project management, 3+ years in implementation consulting, Experience with SaaS platforms and system deployments, Business analysis and process mapping skills, Ability to manage multiple projects simultaneously, Technical troubleshooting and problem-solving ability, Understanding of data migration processes, Understanding of system integrations and APIs, Understanding of workflow automation and configuration
Nice to Have
Project management certification (PMP, PRINCE2, etc.), Experience with enterprise SaaS platforms, Familiarity with CRM or ERP systems such as Salesforce, HubSpot, NetSuite, Experience with client onboarding or customer success roles
What You'll Do.
Lead end-to-end software implementation projects
Guide clients from initial setup through full adoption
Configure SaaS platforms to match client requirements
Manage data migration projects from legacy systems
Support integrations across platforms and APIs
Conduct system testing and validation
Create documentation (Configuration guides
Provide ongoing support and troubleshooting
Deliver post-launch optimization recommendations
How You'll Work.
Team & Collaboration
Communicate status updates to stakeholders; Coordinate user acceptance testing (UAT)
Communication Scope
Excellent client communication; Stakeholder management; Translating technical concepts into simple language
Process & Methodology
Manage the full lifecycle (Planning → Configuration → Deployment → Optimization), Ensure projects are delivered on time and within scope, Build and manage project plans, timelines, and milestones, Identify risks early and proactively resolve issues
Full Job Description
### **Implementation Consultant (SaaS, Technical Project Management) – Remote | Client-Facing | System Deployments** **Position Type:** Full-Time, Remote ### **About the Role** We’re hiring an **Implementation Consultant** to lead end-to-end software implementation projects and ensure successful client outcomes. This role combines **technical execution, project management, and client-facing consulting**. You’ll guide clients from initial setup through full adoption, ensuring systems are configured correctly, data is migrated accurately, and teams are fully enabled. If you enjoy owning projects, solving technical challenges, and driving real business impact — this role is for you. ### **What You’ll Own** ### **End-to-End Implementation** * Manage the full lifecycle: * Planning → Configuration → Deployment → Optimization * Ensure projects are delivered **on time and within scope** * Drive successful client onboarding and adoption ### **Client Consulting & Process Optimization** * Analyze client workflows and business processes * Recommend best practices for system configuration * Translate business needs into scalable system solutions ### **System Configuration & Customization** * Configure SaaS platforms to match client requirements * Customize workflows, automations, and system logic * Ensure systems are aligned with operational goals ### **Training & Change Management** * Design and deliver user training programs * Create adoption strategies to ensure long-term success * Support clients through system transitions ### **Data Migration & Integration** * Manage data migration projects from legacy systems * Ensure accuracy, completeness, and validation of data * Support integrations across platforms and APIs ### **Project Management & Delivery** * Build and manage project plans, timelines, and milestones * Communicate status updates to stakeholders * Identify risks early and proactively resolve issues ### **Testing & Quality Assurance** * Conduct system testing and val
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