Zuora

SaaS

ImplementationConsultant-Billing

$27000–40500k ~AI est. Heredia, Costa Rica; Canada; United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Implementation Consultant - Billing at Zuora. Skills: Billing implementation, CPQ implementation, Subscription management. Assist in designing implementations. Assist in delivering implementations”

What You'll Achieve.

Ensure seamless deployments; Ensure release cycles; Ensure successful adoption

Industry & Context.

SaaS
Problems you'll solve

Problem-solving; Troubleshooting

Eligibility Requirements

25% travel required, Customer on-site engagements

What They're Looking For.

Must Have

3 to 5+ years consulting experience, Experience in all implementation stages, Experience gathering requirements, Experience with enterprise customers, Familiarity with Java, JavaScript, Python, or SQL

Nice to Have

Experience in Quote-to-Cash, Experience in Order-to-Revenue, Experience in Billing, Experience in CPQ, Experience in finance, Experience in subscription management, Experience with CRM integrations, Experience with ERP integrations, Experience with APIs (REST, SOAP), Experience with data migration, Experience with system integration

What You'll Do.

Assist in designing implementations

Assist in delivering implementations

Support technical integrations

Document requirements

Develop documentation

Maintain documentation

Support system testing

Support user acceptance testing

Support issue resolution

Troubleshoot implementation issues

Assist in customer training

Transfer knowledge to customers

How You'll Work.

Team & Collaboration

Solution Architects; Technical Consultants; Customers; Cross-functional teams; Product teams; Support teams; Engineering teams

Communication Scope

Customer training; Knowledge transfer

Full Job Description

Costa Rica Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role As an Implementation Consultant - Enterprise SaaS Software, you will play a key role in implementing Zuora Billing and CPQ solutions for enterprise customers. Collaborating closely with Solution Architects, Technical Consultants, customers, and cross-functional teams, you will contribute to solution design, configuration, testing, and deployment, optimizing subscription management and recurring revenue operations. Your responsibilities will cover the entire implementation lifecycle, including gathering requirements, creating technical documentation, configuring systems, conducting testing, and guiding customers on Zuora best practices to ensure seamless deployments and release cycles. This role is ideal for candidates with experience consulting on SaaS enterprise software, strong customer-facing analytical and problem-solving skills, and a passion for developing expertise in Zuora’s platform. This is a location-specific position that requires you to come into the office regularly to be most effective. *Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility. 25% travel required for customer on-site engagements in North America and Canada. What you’ll do Solution Design & Implementation Support Assist the Solution Architect in designing and delivering Zuora Billing and CPQ implementations. Config

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