NECSWS
Housing
ImplementationConsultant
Neural analysis suggests this role is
optimal for mid candidates.
“Implementation Consultant at NECSWS. Skills: Allocations Module, Housing Advice, Homelessness. Offer expert guidance in implementing NEC Housing system. Deliver engaging and effective training sessions”
What You'll Achieve.
Achieve positive customer feedback
Industry & Context.
UK travel, Right to work UK, Satisfactory vetting, References, Occupational health checks, DBS check
What They're Looking For.
Must Have
In-depth expertise in Allocations and Homelessness processes using Housing Management Software, Demonstrated experience in implementing Housing Management Systems or modules, Proven ability to deliver high-quality training and consultancy services, Proficiency in creating and maintaining training materials, Ability to manage multiple projects once proficient with our system
Nice to Have
Experience in creating, configuring, and implementing wider NEC Housing system modules, Familiarity with adult learning principles and training delivery best practices
What You'll Do.
Offer expert guidance in implementing NEC Housing system
Deliver engaging and effective training sessions
Provide excellent advice and best practice to current
Ensure consultancy and training activities achieve positive customer
Create and maintain training courses
Create solution design manuals
Collaborate with customers via Teams
Adapt delivery styles to suit different audiences
Stay up-to-date with latest developments in Social Housing
Incorporate developments into training and consultancy
How You'll Work.
Team & Collaboration
Internal teams; Customers
Communication Scope
Presentation skills; Communication skills
Process & Methodology
Project management
Full Job Description
Come join us and make a difference in the world! Discover more at[ www.necsws.com ](https://www.necsws.com/) NO AGENCIES PLEASE Please note - this role can be remote or hybrid, subject to location It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects. Main Responsibilities * Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build. * Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system. * Provide excellent advice and best practice to current customers using NEC Housing. * Ensure that consultancy and training activities consistently achieve positive customer feedback. * Create and maintain training courses, user guides, and solution design manuals for customers and internal teams. * Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences. * Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy. * Be flexible and available for occasional UK trave
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