Hudl

ImplementationConsultant

€31–52k Barcelona, Spain
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Implementation Consultant at Hudl. Skills: Implementation, Customer Training, Product Feedback. Enhance training efforts. Act as subject matter expert”

What You'll Achieve.

Ensure customers are set up for success; Exceed customer expectations; Improve customer experience

Industry & Context.

Problems you'll solve

Identify challenging problems; Analyse challenging problems; Solve challenging problems

Eligibility Requirements

Live within commuting distance of Barcelona

What They're Looking For.

Must Have

Experienced, Customer-facing experience, Goal oriented, Driven, Team player, Problem-solver

Nice to Have

Data or Sports Science experience, Product development

What You'll Do.

Enhance training efforts

Act as subject matter expert

Understand customer needs

Provide product feedback

Collaborate with Support

Collaborate with Sales

Collaborate with Education

How You'll Work.

Team & Collaboration

Push for alignment between Sales and customers; Work closely with Support, Sales and Education; Partner with product teams

Communication Scope

Communicator; Adapt communication style

Full Job Description

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role We’re looking for an Implementation Consultant to help enhance our training efforts across our suite of products. We need someone who’s passionate about our customers getting the most out of their subscriptions. As an Implementation Consultant you’ll be focused on our key professional customers across Ita-Meds, Balkans & Middle East acting as a subject matter expert for our Analysis products like Sportscode to level up users. In this position, you’ll: Be a strong communicator. You’ll constantly push for alignment between the Sales team and customers on both short and long term goals. Educate customers. You’ll take the initiative to understand a customer’s workflows and make sure they’re set up for success with our products. Be the voice of the customers. You’ll understand the needs of our elite customers, provide product feedback directly to our team, and work closely with customers to exceed their expectations. Collaborate. You’ll work closely with Support, Sales and Education in order to surface customer insights and execute on the strategy for customer training and onboarding. For this role, we're currently considering

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