Atomicwork Inc
SaaS
ImplementationConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Implementation Consultant at Atomicwork Inc. Skills: Service management platform, AI automation. Design tailored solutions. Architect tailored solutions”
What You'll Achieve.
Successful onboarding; Customer expansion; Customer renewal; Maximize benefits of Atomicwork; Ensure solution success
Industry & Context.
Find solutions
Travel up to 50%, Work during US time zones
What They're Looking For.
Must Have
Technical background, Startup DNA, Customer-first behaviour, Ability to travel up to 50%, Ready to work during US time zones
Nice to Have
Hands-on skills, Passion for learning, Sense of responsibility
What You'll Do.
Design tailored solutions
Architect tailored solutions
Develop tailored solutions
Conduct requirements analysis
Document requirements
Provide best practice guidance
Provide recommendations
Train customers on platform
Develop long term relationships
Drive customer requirements into roadmap
Design functional elements
Implement functional elements
Design technical elements
Implement technical elements
How You'll Work.
Team & Collaboration
Internal teams; Customer success team; Sales teams; Product teams; Engineering teams; Client technical teams
Communication Scope
Verbal skills; Written skills; Presentation skills
Full Job Description
Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re seeking an experienced implementation engineer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bangalore. We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What this is about (role) The Implementation consulting team at Atomicwork works as a bridge between customers, sales, product, and engineering teams to ensure our customers' successful onboarding, expansion, and renewal. As an Atomicwork Implementation consultant, you’ll be responsible for supporting our customer success team to help our customers maximize the benefits of Atomicwork. This includes scoping and designing ESM solutions. We seek a bright, motivated individual with a passion for learning and the ambition to be a crucial part of our growth strategy. Above all, we are looking for a strong communicator who can collaborate effectively internally and externally to get things done. While the role is technical, you'll have the opportunity to work with our customers and internal teams daily. In addition, you'll be relied on to demonstrate initiative and the ability to seek out relevant information, along with operating with a sense of urgency to meet potential customer needs, whatever they may be. What we’re looking for (qualifications) We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work. Strong technical background with experience in relevant technologies and software. Startup DNA is a must: willing and able to do "whatever it tak
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