AppViewX
ImplementationArchitect(PKI)
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“Implementation Architect (PKI) at AppViewX. Skills: Implementation Automation, PKI, Customer Success, Automation Platform, Machine Identity Management, Application Infrastructure Security and Orchestration. Customer onboarding. Solutioning”
What You'll Achieve.
Reduce risk; Ensure compliance; Increase visibility; Streamlined workflows to prevent outages; Reduce security incidents; Protect both an enterprise’s reputation and bottom line; Help customer Go-live quickly; Maximize the value of AppViewX products; Improve the customer experience; Speed time-to-value; Create greater benefits for our customers; Reduce man hours
Industry & Context.
Troubleshooting; Problem solving
Open to work in US Shift
What They're Looking For.
Must Have
Minimum 5 years’ experience working in a technical implementation role, Open to work in US Shift, Minimum 3 years’ experience working in customer-facing technical roles (such as Customer Success Engineer, Solution Engineer, Professional Services Engineer, Technical Support Engineer, Subject Matter Expert), preferably in a post-sales capacity, for a SaaS company with enterprise software products, Love of programming, solid coding skills in one or more of the following languages: Python, JavaScript, Java., Experience with web service development and using RESTful APIs, Experience with Certificate Life Cycle management/operations, Experience with PKI implementation processes, Experience with PKI integrations, MS Intune, SCEP, other enrollment practices, Hands on experience with: Kubernetes, Linux / Windows server management, Apache, IIS - application expertise, Excellent organization, troubleshooting, problem solving, deployment and multitasking skills with ability to learn new technology at a fast pace, Worked and interacted with F500 organizations, Exceptional communication skills, both oral and written, coupled with excellent listening skills
Nice to Have
Understanding of configuration management tools such as Chef/Puppet/Vagrant/Ansible/Salt preferred, Experience with building Jenkins/automated test frameworks preferred, CISSP / CISM / CISA is preferred
What You'll Do.
Ongoing adoption and usage of AppViewX product
Lead the implementation of AppViewX solutions for automating customer IT Network infrastructure and Public Key Infrastructure
Combine deep technical knowledge with an understanding of customer business objectives /challenges
Help customers maximize the value of AppViewX products
Work in the Customer Success team looking at opportunities to automate service offerings around different AppViewX products
Implement AppViewX technology to solve specific business challenges for our new customers
Address customer objectives/success criteria with in-depth technical attention to help customer Go-live quickly
Implement additional AppViewX technology to solve specific business challenges for our new customers
Act as a trusted technical advisor by assisting customers navigate technical challenges throughout the implementation process
Identify new use cases as part of account growth/renewal strategy
Provide feedback to the rest of the AppViewX organization on how we can improve the customer experience
and create greater benefits for our customers
Look at opportunities to automate
develop tools that aid your team to reduce man hours
Contribute to Customer Business Reviews highlighting potential areas of improvements
Translate business needs and product requirements into new solutions
Prioritize product enhancements and long term roadmap based on customer/industry priorities
How You'll Work.
Team & Collaboration
Working with our Customer Success Managers and Customer Success Design Architects; Partner closely with other cross-functional team members (e.g. , sales, product management, support, services, delivery)
Communication Scope
Exceptional communication skills, both oral and written, coupled with excellent listening skills
Full Job Description
Implementation Automation Architect Experience: 6+ years Location: Bangalore/Coimbatore/ India (Remote) Who we are and What we do? AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and application infrastructure security and orchestration. At AppViewX, you will get to work with our bleeding edge Automation Platform that facilitates digital transformation through streamlined workflows to prevent outages, reduce security incidents and protect both an enterprise’s reputation and bottom line. AppViewX has also been certified as a Great Place to Work in India, cementing us as an employer of choice. What will you be responsible for? Customer Success Implementation Architects play a key role in driving Customer onboarding, Solutioning and ongoing adoption and usage of AppViewX product. You will lead the implementation of AppViewX solutions for automating customer IT Network infrastructure and Public Key Infrastructure. You will combine your deep technical knowledge with an understanding of customer business objectives /challenges help customers maximize the value of AppViewX products. You will work in the Customer Success team looking at opportunities to automate service offerings around different AppViewX products, tools and processes. Onboarding Working with our Customer Success Managers and Customer Success Design Architects, implement AppViewX technology to solve specific business challenges for our new customers Address customer objectives/success criteria with in-depth technical attention to help customer Go-live quickly. Adoption and Value Quantification Working with our Customer Success Managers and Customer Success Design Architects, implement additional AppViewX technology to solve specific business challenges for our new customers Act as a trusted technical advisor by assisting customers navigate technical challenges throughout the implementation process.
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