City Year
ImpactManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Impact Manager at City Year. Skills: Team leadership, Talent development, School partnership management, Service delivery. Serve as liaison. Build relationships”
What You'll Achieve.
Support positive student outcomes; Strengthen interventions; Improve service quality; Achieve shared goals
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Bachelor's degree required, 2-3 years experience, Experience managing teams, Knowledge of urban education systems, Experience building relationships, Written communication skills, Verbal communication skills, Interpersonal communication skills, Organizational skills, Project management skills, Problem-solving skills, Ability to lead initiatives, Ability to execute strategic priorities, Ability to motivate teams
Nice to Have
Experience in K-12 schools, Experience in youth development, Experience in national service, Experience in community-based organizations, National service experience valued, Experience with public school districts
What You'll Do.
Maintain school presence
Lead partnership agreements
Lead service delivery planning
Collaborate with school staff
Ensure service model implementation
Lead AmeriCorps members
Coach AmeriCorps members
Develop AmeriCorps members
Develop learning sessions
Plan learning sessions
Facilitate learning sessions
Support professional competencies
Support leadership skills
Support workforce readiness
Ensure policy adherence
Support member reflection
Support member growth
Support post-service planning
Oversee service model implementation
Oversee student interventions
Use data to monitor impact
Use data to strengthen interventions
Use data to improve service
Collaborate with Impact team
Collaborate with Operations team
Collaborate with Learning team
Ensure program execution
Ensure program support
Establish clear goals
Establish expectations
Establish accountability measures
Participate in trainings
Participate in working groups
Participate in initiatives
Support site-wide priorities
How You'll Work.
Team & Collaboration
School leaders; Teachers; Key stakeholders; School staff; Impact leadership; Impact team; Operations team; Learning & Development teams; Internal teams; Community stakeholders
Communication Scope
Written communication; Verbal communication; Interpersonal communication; Active listening
Process & Methodology
Project management
Full Job Description
**Application Instructions** Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 ### ### Work Location: 100% On-Site **Position Overview** Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) serving as Student Success Coaches in partner schools. Reporting to the Managing Director of Impact/Impact Director and based in assigned schools, the IM serves as a key liaison between CYRI and school partners, strengthening collaboration and the conditions necessary for student and school success, and the AmeriCorps service experience. The IM leads implementation of City Year’s Whole School, Whole Child (WSWC) service model to support positive student outcomes through academic, attendance, and interpersonal/SEL interventions. The IM also coaches and develops AmeriCorps members as emerging leaders throughout their year of service, helping to create a meaningful and supportive service experience while building transferable skills, strengthening leadership capacity, and preparing them for post-service education and career pathways through coaching, training, and professional development opportunities. **Job Description** **Job Responsibilities:** **School Partnership Management** * Serve as the primary liaison between CYRI and partner schools. * Build and maintain strong relationships with school leaders, teachers, and key stakeholders. * Maintain a visible school presence to strengthen trust, alignment, communication, and shared accountability for student success. * Lead school partnership agreements and service delivery planning. * Collaborate with school staff and Impact leadership to ensure conditions, systems, and resources support successful implementation of City Year’s service model. **AmeriCorps Member Management & Development** * Lead, coach, and develop
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