Tennessee Oncology
ImagingRegistrationCoordinator
“Imaging Registration Coordinator at Tennessee Oncology. Skills: process management, cross-functional coordination, vendor/stakeholder management. Manage patient registration. Obtain patient insurance and demographic information”
Industry & Context.
Ability to travel/float to other imaging centers for business needs, Able to lift 25 pounds
What They're Looking For.
Must Have
High school graduate or equivalent with GED
Nice to Have
2 years of previous professional office experience and/or customer service experience, Electronic Medical Records experience
What You'll Do.
Manage patient registration
Obtain patient insurance and demographic information
Ensure precertification authorizations
Monitor and distribute inbound and outbound documentation
Answer telephones and greet patients
Ensure front area/waiting room is presentable
Follow policies and procedures
Route messages to appropriate discipline
Enter registration information into RIS
Manage daily cash receipts
Respond to insurance and coverage issues
Provide patients with oral contrast
Obtain necessary records prior to appointment
Review central precertification team comments
Designate study billing requirements in RIS
Prepare EHR for review
Ensure necessary paperwork is provided
Monitor and route inbound and outbound faxes
Open and distribute mail
Scan patient records into RIS
Distribute outbound correspondence
Complete request for medical records
Communicate to other staff members
Respond promptly to requests
Maintain confidentiality of patient information
Adhere to all policies and procedures
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Communicate to other staff members using Instant Messaging System; Respond promptly to patient, physician, manager, and other department requests
Communication Scope
Good verbal, listening, and written communication skills
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