Cielo Projects
Tech / AI / Software
IIoTInsideSalesRepresentative
“IIoT Inside Sales Representative at Cielo Projects. Skills: Inside Sales, Customer Engagement, Opportunity Qualification, Lead Routing, CRM Management. Monitor and respond to all inbound demand sources. Ensure all inbound inquiries receive timely, professional, and consistent responses in line with defined SLAs”
What You'll Achieve.
Ensure all inbound inquiries receive timely, professional, and consistent responses in line with defined SLAs; Maintain excellent CRM hygiene; Adhere to established inbound SLAs, qualification frameworks, and handoff criteria
Industry & Context.
problem-solving; Ability to learn quickly, ask thoughtful questions, and simplify complex topics
What They're Looking For.
Must Have
0–2 years of customer-facing experience (sales, service, internships, co-op, or newly graduated), verbal and written communication skills with a professional presence, Ability to learn quickly, ask thoughtful questions, and simplify complex topics, High curiosity, coachability, and a positive, growth-oriented mindset, Comfort working in a fast-paced, metrics-driven sales environment, Bachelor's degree or equivalent practical experience
Nice to Have
Familiarity with CRM and sales engagement tools such as Salesforce, Salesloft, or Outreach, Background in customer service, retail, or SDR roles
What You'll Do.
Monitor and respond to all inbound demand sources
Ensure all inbound inquiries receive timely
and consistent responses in line with defined SLAs
Engage customers early in their buying journey using a friendly
and customer-focused approach
Conduct high-level qualification to understand business need and use case
technical versus commercial requirements
Provide introductory product context and guide customers toward the most appropriate solution path
Evaluate and categorize inbound interactions to determine whether they are transactional opportunities
mid-tier opportunities
large or strategic opportunities
or technically driven conversations
Route opportunities efficiently to the correct sales or technical resource
Support customers with simple or transactional purchases when appropriate
Assist with navigation of purchasing processes for smaller-scale use cases
Maintain professionalism and alignment with Kepware and ThingWorx sales practices
Partner closely with Direct Sellers to ensure clean
accurate qualification and notes
clear articulation of business needs and urgency
Maintain excellent CRM hygiene
including logging all inbound interactions
capturing qualification details
and documenting routing decisions
Adhere to established inbound SLAs
qualification frameworks
Participate in onboarding
Provide feedback on inbound lead quality
and recurring customer questions to inform sales and marketing teams
How You'll Work.
Team & Collaboration
Partner closely with Direct Sellers to ensure clean, organized handoffs, accurate qualification and notes, clear articulation of business needs and urgency; Ensure a smooth, positive customer experience as opportunities transition between teams; Provide feedback on inbound lead quality, trends, and recurring customer questions to inform sales and marketing teams; Work within a team defined by ambition, collaboration, authenticity, and speed
Communication Scope
verbal and written communication skills with a professional presence; Ability to learn quickly, ask thoughtful questions, and simplify complex topics; clear articulation of business needs and urgency
Applying for this IIoT Inside Sales Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Cielo Projects?
Real rants from real employees. Read before you apply.