Inivos

Financial Services

IFSERPSupportConsultant

$1750–2750k ~AI est. Colombo, Western Province, Sri Lanka FULL TIME
The Brief

“IFS ERP Support Consultant at Inivos. Skills: IFS ERP, Finance modules, ERP support. Provide customer support. Troubleshoot IFS ERP software”

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving; Analytical; Troubleshooting

What They're Looking For.

Must Have

Bachelor's degree, 2-3 years IFS ERP experience, IFS Finance modules understanding, Core accounting principles understanding, Problem-solving skills, Analytical skills, Communication skills, Interpersonal skills, Task management skills, Workload prioritization skills, Adaptability skills

Nice to Have

IFS ERP support experience in Finance

What You'll Do.

Provide customer support

Troubleshoot IFS ERP software

Identify functional issues

Analyse configuration issues

Provide timely resolutions

Collaborate with teams

Escalate complex issues

Resolve complex issues

Document support processes

Maintain knowledgebase articles

Assist in issue resolution

Assist in knowledge sharing

Stay updated on IFS features

Provide recommendations for improvements

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal teams

Communication Scope

Client communication

Free ATS check

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