Best Practice Innovations
Healthcare
IDDCareManagerWake&SurroundingCounties
Neural analysis suggests this role is
optimal for Mid+ candidates.
“IDD Care Manager Wake & Surrounding Counties at Best Practice Innovations. Skills: Care management, Integrated care, Person-centered approach. Conduct Care Management Comprehensive Assessments. Share information and facilitate Tailored Care Management Planning”
What You'll Achieve.
Better health outcomes; Addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources; Sustained high quality of care and services
Industry & Context.
Travel within and surrounding county, Reliable transportation
What They're Looking For.
Must Have
Master's degree in human service field AND 1 year experience with MH/SU/IDD population, Bachelor's degree in human service field AND 2 years experience with MH/SU/IDD population, Bachelor's degree in non-human service field AND 4 years experience with MH/SU/IDD population, Two years prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience, Care coordination, care management, or case management experience, Valid driver's license
Nice to Have
Clinical license preferred
What You'll Do.
Conduct Care Management Comprehensive Assessments
Share information and facilitate Tailored Care Management Planning
Monitor ongoing care management plan implementation
Facilitate Care Plan Updates
policies and procedures
Maintain a positive and professional image
Follow policies and procedures
Demonstrate passion for positive change
Continuously improve and define innovative care management interventions
Stay up to date with current best practices
Keep team informed about best practice innovations
Collaborate cross-functionally with other Integrated Care Team members
Collaborate with community organizations
Collaborate with RHA departments
Maintain a person-centered philosophy
Focus on individual's strengths
Foster a person-centered culture
Optimize individual education around self-management
Optimize individual education around disease management
Optimize individual education around integrated healthcare planning
Implement strategic use of data
Support delivery of effective
and well-coordinated care
Ensure individual data sharing and storage
Implement all organization health and safety policies and
Document services provided in a timely manner
Establish and maintain frequent and regular communication with
Establish and maintain frequent and regular communication with
Establish and maintain frequent and regular communication with
Establish and maintain frequent and regular communication with
Foster open communication and feedback
Maintain focus on care planning goals and outcomes
Establish and maintain external relationships
Support and participate in an ethical culture
Direct investigation into allegations of abuse
Direct investigation into allegations of neglect
Direct investigation into allegations of exploitation
Direct investigation into allegations of theft
Direct investigation into allegations of fraud
Direct investigation into allegations of waste
Direct investigation into allegations of misconduct
Direct investigation into allegations of violations of ethics
Ensure protections of individuals served during investigations
Ensure all external reporting requirements are followed
Ensure adequate follow-through on recommendations from investigation reports
Participate as assigned to Quality Improvement Committee meetings
Participate as assigned to Quality Assurance Committee meetings
Participate as assigned to Quality Management Team meetings
Participate as assigned to Safety meetings
Participate as assigned to Task Force meetings
Participate as assigned to Human Rights Committee meetings
Perform all other related duties as assigned
How You'll Work.
Team & Collaboration
Integrated Care Team members; Community organizations; RHA departments
Full Job Description
**We are hiring for:** IDD Care Manager Wake & Surrounding Counties **Type:** Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy. This is a hybrid position. It is a community-based position, and it does require travel within and surrounding the county. It offers some flexibility. in the structure of the schedule. _**Required Education/Experience**_ **Education** \- For all populations served, Care Managers must meet at least ONE of the following qualifications to meet the criteria as a Qualified Professional (QP), per 10A NCAC 27 .0104 * A master’s degree in a human service field** AND at least one year of full-time experience working with the MH/SU/IDD population* * A bachelor’s degree in a human service field** AND at least two years of full-time experience working with the MH/SU/IDD population* * A bachelor’s degree in a non-human service field AND at least four years of full-time experience working with the MH/SU/IDD population* **Experience** - * For care managers serving members with LTSS needs: Must meet at least one of the qualifications to meet QP criteria, as stated above AND Two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. (
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