Amazon Data Services, Inc.
Technology
ID-InstallTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ID-Install Technician at Amazon Data Services, Inc.. Skills: Infrastructure Operations, Network Engineering, Hardware Installation. Install infrastructure hardware. Configure infrastructure hardware”
What You'll Achieve.
Deliver highest standards; Provide infinite capacity; Lowest possible cost
Industry & Context.
Troubleshooting; Root cause analysis
Ability to travel, Work in 24/7 environment
What They're Looking For.
Must Have
2+ years networking experience, BS in STEM, 2+ years IT systems experience, 2+ years Compute experience, 2+ years Networking experience, 2+ years Scripting experience
Nice to Have
2+ years Cisco routers/switches/firewalls, Experience with data/telecom carriers, Experience with Aruba wireless, Ambiguity, prioritizing needs, delivering results
What You'll Do.
Install infrastructure hardware
Configure infrastructure hardware
Monitor infrastructure hardware
Resolve infrastructure hardware issues
Install infrastructure software
Configure infrastructure software
Monitor infrastructure software
Resolve infrastructure software issues
Install network connectivity
Configure network connectivity
Monitor network connectivity
Resolve network connectivity issues
Refine operational procedures
Support enterprise networks
Deploy enterprise networks
Deliver infrastructure configuration
Maintain infrastructure health
Solve problems at root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Report issues proactively
Act in absence of direction
Improve effectiveness through innovation
How You'll Work.
Team & Collaboration
Diverse team; Cross-functional collaboration; Internal customers; External vendors
Communication Scope
Communicate with staff
Process & Methodology
Agile environment
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The SBN Operations team is looking for an Infrastructure Ops Technician to join our expanding Central Infra Ops team. Infrastructure Ops Technicians work with established best practices to refine operational procedures and develop new tooling to support our networks. If you would like supporting and deploying large scale, enterprise class networks, we’d like to meet you. Your work will deliver the configuration and overall health of our infrastructure services for Amazonians and to assist in the development of innovative ways to automate and scale our infrastructure operations as we expand. Key job responsibilities The position’s responsibilities involve installation, configuring, monitoring and resolving of issues with infrastructure hardware, configuration and network connectivity in Amazon corporate offices around the world. These activities include the following: - Installation and troubleshooting of infrastructure hardware, software and connectivity - Ability to travel within geographical work
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