Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
ID-InstallTech(AWSGovCloud)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ID - Install Tech (AWS GovCloud) at Amazon Data Services, Inc.. Skills: Network operations, Infrastructure support. Work with Network Engineering teams. Work with Network Technical Project Managers”
Industry & Context.
Troubleshooting
Report to site location, Up to 50% travel, Relocation stipend
What They're Looking For.
Must Have
2+ years computer hardware troubleshooting, 1+ years computer networking, High school diploma or equivalent
Nice to Have
Experience with customers during problem resolution, Operating efficiently under pressure
What You'll Do.
Work with Network Engineering teams
Work with Network Technical Project Managers
Ensure smooth rollout
Collaborate with stakeholders
Remove project obstacles
Report current status
Manage work through ticketing system
Manage priorities through workflows
Complete customer requests
Maintain accurate records
Troubleshoot networking issues
Troubleshoot routing issues
Troubleshoot inter connectivity issues
Troubleshoot network device configuration
Troubleshoot low level application interaction
Troubleshoot cabling infrastructure issues
Remediate hardware failures
Participate in migration
Perform basic configuration
Rollout upgraded hardware
Exhibit quality workmanship
Maintain site cleanliness
Provide communication
How You'll Work.
Team & Collaboration
Internal customers; External vendors; Network Leadership; Technical Project Managers; Diverse team
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project execution
Full Job Description
Amazon Web Services (AWS) is looking for a Install Handoff Technician to join our growing team within infrastructure operations. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history. By applying to this position your application will be considered for all locations we hire for in Oregon. This includes, but is not limited to: OR (Boardman, Umatilla, Hermiston). This position requires the successful candidate to report to a site location. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous, detail oriented, possesses strong written and verbal communication skills and has some experience in supporting large scale, enterprise class networks. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Install Handoff Technician you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Install Handoff Technician establish and follow best practices and refine operational procedures. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. NOTE: If applying for positions i
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