Amazon Fulfillment MENA
Logistics
ICQASupervisor
Neural analysis suggests this role is
optimal for Junior candidates.
“ICQA Supervisor at Amazon Fulfillment MENA. Skills: performance management, safety, quality, continuous improvement, Microsoft Office. The ICQA Supervisor is responsible for overseeing daily operations, ensuring sufficient resourcing, and managing team performance, training, and development. This role involves setting and clarifying departmental expectations, fostering teamwork, and ensuring adherence to safety and company policies while driving productivity and continuous improvement through da”
What You'll Achieve.
Drives results and approaches obstacles. Tracks production metrics and utilizes data to develop strategies for continuous improvement. Optimizes performance and creates organizational depth and individual development.
Industry & Context.
root cause analysis
Must be able to arrive at least 30 minutes early and remain at least 30 minutes at the end of the shift to complete pass downs, reports, and timecard reviews. Flexibility to rotate to other shifts/departments and work extended hours and holidays as needed.
What They're Looking For.
Must Have
Requires 1+ years of Microsoft Office (Word, Excel, and Outlook) experience and a high school diploma or equivalent. Must be able to work a flexible schedule including weekends, nights, and holidays, arriving 30 minutes early and staying 30 minutes late for pass downs and reports.
Nice to Have
Preferred qualifications include working 40 hours per week and overtime as required.
What You'll Do.
The ICQA Supervisor is responsible for overseeing daily operations
ensuring sufficient resourcing
and managing team performance
and development. This role involves setting and clarifying departmental expectations
and ensuring adherence to safety and company policies while driving productivity and continuous improvement through data analysis and strategic planning.
How You'll Work.
Team & Collaboration
Works closely with HR, Facilities, Safety, and IT to build and secure support and resources for projects. Fosters an environment of teamwork, collaboration, and open communication within the department.
Communication Scope
reporting
Full Job Description
As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working
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